Talent.com
Field Service Manager
Field Service ManagernVenia LLC • Wood Dale, IL, US
Field Service Manager

Field Service Manager

nVenia LLC • Wood Dale, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Details

Level

Management

Job Location

nVenia - Wood Dale, IL

Position Type

Full Time

Salary Range

$97700.00 - $127025.00 Salary

Travel Percentage

Up to 50%

Job Shift

Day

Job Category

Management

nVenia

, a member of the Duravant family of operating companies, is a manufacturer and supplier of integrated solutions and packaging equipment machinery. With over 300 years of combined experience, our long-standing brands of Arpac, Fischbein, Hamer and Ohlson serve end customers in the consumer-packaged goods, food and beverage, industrial, and other markets.

nVenia

is committed to a culture that promotes long term career satisfaction and provides an opportunity for personal and professional growth. We succeed by operating within our core values of Integrity, Teamwork, Respect, Sense of Urgency and Winning Spirit. At nVenia , we offer an excellent total rewards package that includes :

Competitive compensation

Comprehensive benefits package designed to support our employees' health, well-being, and financial security

Work / life programs designed to provide a safe, secure, and balanced environment

Education and training programs to develop and grow a high-performance workforce

Performance-based rewards

The Field Service Manager for Lifecycle Services will provide strategic decisions, enhance the quality of services offered to customers, as well as develop a team of skilled technicians. The Field Service Manager will direct and coordinate customer service activities personally or through direct reports and ensure all processes and procedures are followed and understood by the service team.

The Field Service Manager will develop and execute initiatives to grow service and parts revenue and is responsible in managing KPIs in a service territory and enact and seek opportunities and improvements to improved territory P&L. The Field Service Manager will exhibit the ability to act in a leadership role and have the proven ability to build and maintain strong customer relations.

ESSENTIAL RESPONSIBILITIES :

Direct management of field service technicians' activities across the various Duravant operating companies

Oversee the allocation of technician resources and their overall effective utilization including implementing standards and processes for improvement.

Work with various regional Lifecycle Services and operating company teams to determine and implement robust cross-training initiatives.

Assure ongoing safety, compliance and investigate any accidents or injuries and prepare report findings including overseeing worker training in safety, repair and maintenance techniques, operational procedures or equipment use for optimal organizational effectiveness.

Implementation of Lean Management principles to improve overall efficiency and reduction of waste.

Actively communicate with customers and work alongside the customer service team to ensure an industry-leading level of customer service.

Coordinate and work with the customer service team to drive value added parts and service sales and customer awareness. These items include but are not limited to preventative maintenance, training, and retrofit and machine upgrade kits.

Ensure team expenses, utilization, and performance align with budget and revenue projections. Reduce warranty costs.

Coordinate timely communication / documentation between operations and engineering for escalations and critical projects.

Lead employee performance reviews and design improvement plans based on individual employee development needs and also recommend or initiate personnel actions such as hires, terminations, disciplinary measures, or worker job-skill improvement.

Take ownership of outstanding customer issues and work with the proper internal teams to ensure they are closed as quickly as possible.

POSITION REQUIREMENTS :

An Industrial or Mechanical Engineering degree or equivalent work experience is preferred.

5 years' of experience directly managing people, preferably in an industrial machine manufacturing plant or similar industry

Thorough knowledge of equipment manufacturing processes with demonstrated mechanical and electrical knowledge of manufacturing equipment including designs, repairs and maintenance.

Proven communication ability to build and lead effective and diverse teams across various territories.

Experience leading teams in handling customer issue resolution and developing plans for improvement through root cause analysis.

Proficient with MS Office Suite including Excel, Word, and Outlook. Relevant experience with ERP / CRM applications is a bonus.

Ability to travel up to 50%

PHYSICAL REQUIREMENTS

Frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, may be required to climb and work in high places, stoop, bend or reach above the shoulders. The incumbent must occasionally lift, push, or pull up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate but at times loud. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

J-18808-Ljbffr

serp_jobs.job_alerts.create_a_job

Field Service Manager • Wood Dale, IL, US

Job_description.internal_linking.related_jobs
Field Supporting Manager

Field Supporting Manager

Miss A Stores • Schaumburg, IL, US
serp_jobs.job_card.full_time
Field Supporting Manager,.The Store Manager will be responsible for achieving sales goals, maintaining operational and merchandising standards, and building a strong, customer-focused, a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Manager - Chicago North

Field Service Manager - Chicago North

Danaher • Chicago, IL, US
serp_jobs.job_card.full_time
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies,...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Technical Service Manager

Technical Service Manager

ZipRecruiter • Wood Dale, IL, US
serp_jobs.job_card.full_time
Daikin Comfort Technologies Dist, Inc.Regional Technical Service Manager.This role involves working directly with service technicians, dispatch personnel, and under the direction of Upper Managemen...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Field Sales Manager

Senior Field Sales Manager

Wolters Kluwer • Deerfield, IL, US
serp_jobs.job_card.full_time
As a Senior Field Sales Manager, you will elevate your role in driving our business success by representing our products and services with deeper customer understanding. You will be responsible for ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Service Manager

Field Service Manager

Ecolab • Naperville, IL, US
serp_jobs.job_card.full_time
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource. This role is pivotal in shaping our servic...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Services Manager

Field Services Manager

Cubic Corporation • Chicago, IL, US
serp_jobs.job_card.full_time
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense cap...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Field Service Engineer

Field Service Engineer

Trumpf, Inc. • Chicago, IL, United States
serp_jobs.job_card.full_time
As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.Our company cultu...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Parts & Service Field Operations Manager Chicago

Parts & Service Field Operations Manager Chicago

Stellantis • Chicago, IL, US
serp_jobs.job_card.full_time
Parts & Service Field Operations Manager Chicago.This position is responsible for overseeing the Parts & Service operations in the Chicago area. The role involves managing field operations, ensurin...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Parts & Service Field Operations Manager - Chicago

Parts & Service Field Operations Manager - Chicago

Stellantis • Chicago, IL, United States
serp_jobs.job_card.full_time
Mopar is seeking a strategic and experienced .Area Managers across the region.This role is responsible for driving performance, fostering dealer success, and developing field talent.The Field Opera...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days
Parts & Service Field Operations Manager - Chicago - Now Hiring!

Parts & Service Field Operations Manager - Chicago - Now Hiring!

Stellantis • Chicago, IL, United States
serp_jobs.job_card.full_time
Mopar is seeking a strategic and experienced .Area Managers across the region.This role is responsible for driving performance, fostering dealer success, and developing field talent.The Field Opera...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days
Field Installation Manager

Field Installation Manager

ZipRecruiter • Chicago Heights, IL, US
serp_jobs.job_card.full_time
Job Title : Field Installation Manager.Reports to : Director of Project Management.Position Status : Full-time, Exempt Salaried. The Field Installation Manager is responsible for supervising and coordi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Manager

Field Service Manager

S and J Plumbing • Arlington Heights, IL, US
serp_jobs.job_card.full_time
You're the best and you want to join a team that appreciates you, where you can create your own opportunities.We keep on growing because we only hire the best, and our customers love us for it.We'v...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Manager

Field Service Manager

Nalco Water, An Ecolab Company • Naperville, IL, US
serp_jobs.job_card.full_time
Nalco Water, An Ecolab Company.Nalco Water, an Ecolab Company, seeks a dynamic.This role is pivotal in shaping our.The opportunity to take on some of the world's most meaningful challenges, helping...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Field Service Supervisor

Field Service Supervisor

ATS Automation • Rolling Meadows, IL, US
serp_jobs.job_card.full_time
Are you a strong technical leader who thrives in a fast-paced, customer-focused environment? We're looking for a.In this role, you'll oversee the deployment, scheduling, and performance of field se...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
FIELD SERVICE MANAGER

FIELD SERVICE MANAGER

Wolter • Bolingbrook, IL, US
serp_jobs.job_card.full_time +1
Continue with Google Continue with Google.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Continue with Google Continue with Google.Continue with Goog...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Parts & Service Field Operations Manager - Chicago - Urgently Hiring!

Parts & Service Field Operations Manager - Chicago - Urgently Hiring!

Stellantis • Chicago, IL, United States
serp_jobs.job_card.full_time
Mopar is seeking a strategic and experienced .Area Managers across the region.This role is responsible for driving performance, fostering dealer success, and developing field talent.The Field Opera...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days
Field Service Business Development Manager

Field Service Business Development Manager

Grupo Tradebe • USA, Illinois, Chicago
serp_jobs.job_card.full_time
Tradebe is a group of industrial businesses with the commitment of creating a more sustainable planet and making significant contributions to human wellbeing. In the US, we are leaders focused on re...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
National Field Service Manager

National Field Service Manager

Diedre Moire Corp. • Arlington Heights, IL, US
serp_jobs.job_card.full_time
Field Service Manager CNC Machine Tools - Arlington Heights, IL Field Service Manager Supervisor Director CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted