PROGRAM COORDINATOR, STUDENT SUCCESS AND EDUCATION SUPPORT

Salary : $34,630.20 - $36,213.84 Annually

Location : Whitworth University Campus

Job Type : Full-Time Staff

Division : Student Life

Department : Student Success

Opening Date : 08 / 08 / 2024

FLSA : Non-Exempt

Position Summary

Whitworth University is seeking a dedicated and detail-oriented individual to join our team as a Program Coordinator. This position provides crucial support to both the Student Success office and the Educational Support Services (ESS) office.

The successful candidate will play a vital role in coordinating a professional testing environment, managing sensitive information, and ensuring the efficient operation of our testing services.

In addition to coordinating these services, the Program Coordinator will offer specialized support to students, promoting their success and well-being.

This role also involves collaborating with various campus departments to enhance student experiences and contribute to their overall success at Whitworth.

Core Responsibilities

Administrative Support 35%

• Provide administrative support with handling sensitive and protected information and document highly confidential information.
• Opening and closing duties include starting up and shutting down computers, keeping the office and testing rooms clean and presentable, ensuring equipment is in working condition, and providing general information to visitors and students.
• Maintain Excel list of students and correlated accommodation.
• Coordinate testing services and proctoring exams.
• Process online student request forms to schedule exams in ESS
• Request exam materials from faculty, follow up on missing materials, and process and secure received testing materials.
• Schedule in Outlook test appointments based on availability of seats and staffing

Specialized Functions 35%

• Taking the initiative to create thorough and effective systems
• Provide follow-up through higher education case management strategies.
• Assess the needs of students continually and maintain ongoing follow-up as needed.
• Advocate for coordinating and monitoring resources
• Empower students to become self-advocates and initiate change to positively affect their situation
• Refer at-risk students to appropriate campus resources and partner with various campus departments / staff / faculty
• Keep detailed notes of interactions with students, confidential reports, and referrals as needed in the Maxient database.

Exam Proctoring 20%

• Maintain a professional and quiet testing environment.
• Prepare testing materials and rooms for check-in and seating.
• Coordinate with the ESS Manager and faculty to proctor exams.
• Start and end exams on time.
• Return exams or notify faculty for pick-up.
• Keep an online record of testing services provided.

Other 10%

• Assist with Student Life events and projects.
• Other duties as assigned.

Qualifications, Skills, and Abilities

Education and Experience

• Whitworth considers candidates with a wide range of educational backgrounds. We value the skills and knowledge candidates bring to Whitworth, regardless of the paths they have taken to acquire them.
• Previous work experience in an administrative or educational support role.
• An understanding of the student developmental process and ability to promote accessibility for students.

Whitworth Values

• A personal commitment to the Christian faith and to the integration of faith and learning.
• Demonstrated growth in cultural competence, awareness of societal and structural inequities, and proven experience in effectively establishing relationships and positive communications with students and other constituents across multiple dimensions of diversity including, but not limited to, race, gender, varying abilities, nationality, sexual orientation, gender identity, class or religious perspectives.
• A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian Church.

Skills and Abilities

• Familiarity with database management systems (e.g., Maxient) and educational software.
• Strong verbal and written communication skills, with the ability to interact effectively with students, faculty, and staff.
• Demonstrated ability to identify issues and develop effective solutions.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.
• Ability to work collaboratively in a team environment and build positive relationships with students and colleagues.
• Experience and proficiency with educational management systems.

Preferred

• Associate or bachelor's degree.
• Experience in an educational setting or similar environment.
• Mental Health First Aid.
• Experience working effectively with college-aged students.

Other Details

Schedule

Full-time (.92 FTE) 11 months 40 hours per week

Whitworth office hours are 8 AM to 4 : 30 PM Monday - Friday

Available to work varied hours occasionally.

Whitworth University is a Christian liberal arts university. Our shared mission is to provide our diverse students with an education of mind and heart, equipping them to honor God, follow Christ, and serve humanity.

We seek candidates who are willing to engage with the university's mission and integrate their Christian faith into their work.

Interested candidates should submit a cover letter, resume, faith statement, and contact information for at least three professional references.

A background check and sexual misconduct check will be required of the successful candidate.

You are on this webpage because a position at Whitworth sparked your curiosity. If you find yourself questioning hitting the apply button because you might not meet 100% of the qualifications, we think you should do it! Research continues to show that women and BIPOC candidates are less likely to hit the apply button unless they meet all the listed qualifications.

One way we are working to overcome this trend is every search committee at Whitworth has a trained Equity Advocate (EA) serving on the team.

Our EAs are trained to make space for committees to consider each candidate's unique and relevant skills and attributes.

So, when you click apply, please know that your application is reviewed by a committee of real, living, and breathing human beings who want to understand your experience and skills to find ways you relate to the key competencies needed for success in the position.

Looking for resources to help with writing a faith statement? Check out our for more information.

Learn more about our shared work to achieve and sustain inclusive excellence

Whitworth complies with all federal, state, and local nondiscrimination laws that are applicable to religious nonprofit institutions and does not engage in unlawful discrimination on the basis of race, color, national origin, age, sexual orientation, sex, or disability.

With our Christ-centered commitment to building a diverse and inclusive community, the university encourages applications from populations underrepresented at Whitworth including members of racial / ethnic communities, women, and persons with disabilities.

Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.

At Whitworth University, we are committed to supporting the well-being of our faculty and staff by offering an extensive benefits package.

Eligible employees can enjoy a variety of benefits, including :

• Comprehensive medical, dental, and vision coverage
• Employer-matched retirement plans
• programs available for employees, their spouses, and dependents
• Life insurance and long-term disability coverage
• based on full-time equivalency (FTE)
• Access to an
• Resources for Christian vocation and calling
• No cost access to the University Recreation Center (UREC) and the Megan E. Thompson Aquatic Center
• 17 paid holidays throughout the year

To discover more about these offerings, please visit our