Bilingual Front Office Coordinator - Team 499

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Front Office Coordinators work closely with Lead Front Office Manager and other Front Office Managers to ensure efficient administrative and clerical support to Program Manager(s) in charge of clinic and / or teams at a site.

Assist Front Office Managers and Clinical Program Manager in all aspects of job as needed.

Learn more about WellPower :

Pay Range & Benefits :

$25.00 / hr

Language Differential - $1- $2.50hr

Wellpower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification / licensure (rather than wage history).

Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower's benefits plan. For a full description of benefit offerings, please visit : https : / / WellPower.

org / workplace-of-choice / .

Responsibilities & Duties :

• In Front Office Manager's absence, provide for coordination of clinic needs and program. Perform a variety of administrative duties in order to ensure the smooth running of the clinic.
• Provide back-up support for PASSR and other clinical documentation.
• Update training documents and assist with training for new Administrative Assistants. Train other new office staff members.
• Organize, compose, and produce letters, memoranda, reports, and other documents for managers
• Collect program data and maintain database system; may be required to sort, provide basic analysis, and report data for internal and / or external usage.
• Assist with coverage needs at the Adult Recovery Center and various WellPower locations as needed.
• Maintain calendars and schedule appointments and meetings.
• Receive and screen clinic telephone communications.
• Schedule consumer appointments with psychiatrists, nurses, and other clinical staff. Collect co-pays if applicable. Input and extract data from the appointment scheduling system.
• Coordinate, file, maintain, and update consumer medical records and related data. With all consumer information, take proactive steps to ensure accuracy of records and confidentiality.
• Coordinate requests for information, ensuring all paperwork is properly executed, and consumer confidentiality is protected.
• Maintain other filing systems, databases, and perform data retrieval.
• Sort and distribute incoming mail and prepare outgoing mail.
• Maintain a trauma informed environment of wellbeing.
• Perform other duties as assigned, based on individual site needs.

Requirements & Qualifications :

Education :

High School diploma or equivalent; some college preferred.

Experience :

Minimum of 2 years Administrative Assistant, Customer Service, or Receptionist experience in other, similar healthcare environment.

Bilingual proficiency in English and Spanish required.

Why else might you want to consider working at WellPower?

• Named Top Workplace - we have been named a Top Workplace by the Denver Post for ten consecutive years
• Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
• 9 Paid Holidays including Juneteenth, Martin Luther King Jr. Day and more
• Robust Benefits Package our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
• Employee Resource Groups our ERG's offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
• Gainsharing we offer a bonus to employees if the organization meets certain requirements for the year
• $52,000 / year minimum wage for all employees we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
• Free Licensure Supervision for LCSWs / LPCs / LMFTs
• Sports Leagues we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

Tuberculosis (TB) screening, testing - TB screening and testing, is required and must be completed prior to hire (i.e., preplacement), and maintained during employment.

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