Nursing Business and Communications Strategist

Job Description

The Nursing Business and Communications Strategist facilitates and executes strategic projects to improve productivity, streamline work processes, reduce waste, enhance culture and communication, improve the quality and perception of care delivery within their assigned area, and support other system level area initiatives.

The person(s) in this position must work independently and proactively seek guidance from stakeholders as needed, plan and lead high visibility projects, manage multiple commitments simultaneously, and set and manage expectations at all levels of the organization.

This person(s) serves primarily in a partner-facing capacity. The person(s) collaboratively leads initiatives in their areas and partners with others spanning multiple service lines and / or at the institutional or corporate level.

This role is accountable to the SVP, Chief Nurse Executive.

Responsibilities

Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplification / process improvement and measurement studies

Drafts, coordinates with other organizational resources, internal and external nursing communications including written, social media, and advertising

Partners to develop events with talent acquisition and community agencies

Reviews forms and reports and confers with management and users about format, distribution, and purpose, and to identify problems and recommend improvements

Prepares operations and procedures manuals to assist management in operating more efficiently and effectively

Conducts research on proposed strategic initiatives and ideas for innovation

Prepares initial management reports defining and evaluating problems, options, and related results / solutions

Communicates with key stakeholders throughout the project life cycle

Using data prepares and distributes supporting documentation via reports prior to and following team meeting to key stakeholders and team members

Collaborates with stakeholders to facilitate implementation of projects

Assists other consultants and auditors by gathering data and providing workflow and historical operations information

Prioritizes ongoing and new projects and facilitates timely completion of on-going installations addressing multiple tasks and contingencies

Assists executive leadership to create strategic and long range business and communication plans

Supports capital and operating expense budget development for assigned projects and support areas

Attends and conducts a variety of meetings as assigned for the purpose of providing team and meeting facilitation services for the SVP, CNE.

Serves as facilitator and advisor to the SVP, CNE leadership team for the purpose of providing information and / or advice regarding active or planned organizational initiatives

Conducts various audits as directed by SVP, CNE Leadership team

Communicates with senior directors, directors, managers and other organizational representatives in coordinating activities and programs, resolving issues and conflicts, and exchanging information

Develops, coordinates, tracks and trends with the SVP, CNE Leadership team, the development of strategic plans and identifying their metrics and modes of data collection to meet Centra initiatives and policy and governance development

Assists with administrative operations and activities (e.g., strategic planning, organizational relations, staff development, etc.

in maintaining services and implementing new initiatives and processes

Oversees the preparation and maintenance of a wide variety of reference, presentation, policy, and administrative materials (e.

g., narrative statistical reports, records, files, long and short-term programs etc.) for the purpose of documenting activities and issues, meeting compliance requirements, providing audit references, making presentations, and / or providing supporting materials for requested actions

Assist SVP, CNE and nursing leaders in determining appropriate metrics to measure success of strategic initiatives and outcomes.

This may include setting thresholds or alerts for recognizing need to shift actions plans

Use data to determine trends, segmented as appropriate

Acts as a liaison to share knowledge and best practices

Acts as a liaison with Data Governance and IT services to organize data requests, validation, use, and development of balanced scorecards and reports

May perform other duties as assigned or requested and job specification can be modified or updated at any time

Qualifications

Required Education : Master's Degree in Nursing, Business Administration, Healthcare Administration, Communications

Required Experience : 6 years of experience as an RN which includes experience in data analysis and communication.

Required License / Certifications : Must have current or compact RN licensure in the state of Virginia

Additional Skills :

Strong interpersonal and relationship building skills

Excellent verbal and written communication

Data analysis

Strategy development

Proficient use of computer software