Game Room and Event Manager

Position Information Position Title Game Room and Event Manager FLSA Non-Exempt FT / PT Part Time Hours Per Week 25-30 Work Schedule Monday- Friday peak hours 12-4 PM Position Salary Range $27 per hour Work Performed

• Manage daily operations of the game room including front desk operations as needed
• In coordination with the Assistant Director and Director of Student Life, assess, design, plan, organize, promote, and implement a programming model for the Office of Student Life, with particular attention to Game Room-specific programming, Welcome Week, Dragon Connection Fair, and events that center equity and inclusion
• Develop and implement assessment practices for Student Life programming and the Game Room, including data collection and reporting
• Assist with managing the budget for the Game Room and Student Life programming
• Foster mentoring relationships with and among game room patrons and staff; create opportunities for faculty / staff to participate in mentoring of game room patrons
• Promote the Game Room and its services to students and the campus community
• Work with campus partners in supporting the academic retention and completion of game room patrons
• Manage conflict and emergency situations
• Meet regularly with Assistant Director of Student Life and Director of Student Life as needed
• Place on-campus work orders for catering, event set-up, facilities maintenance, housekeeping, audio / visual, and tech support as needed
• Maintain Game Room inventory and purchase supplies as needed
• Work with external vendors when needed to maintain equipment or to secure programming needs
• Supervise game room assistants including work-study compliance, hiring, recruiting, approving time sheets, staff scheduling, facilitating staff meetings, staff evaluations, and staff recognition
• Assist in the supervision of student employees during events
• Design and implement game room assistant training and monitor staff completion of mandatory college training
• Supervise the equipment check-out process and and work with IT to manage Game Room patron check-in and check-out process
• Collaborate with Public Safety and other campus partners on the safety of Game Room patrons and equipment
• Facilitate semester town hall meetings and Game Room assessment tools to obtain / manage and then respond to feedback from game room patrons
• Assist members of the Office of Student Life with events and services as needed and available

Minimum Education Required Other Knowledge Required

• Demonstrated reliability and independence
• Ability to manage multiple tasks
• Ability to work with a diverse college student population
• Excellent organizational skills
• Creativity and problem-solving skills
• Ability to maintain confidentiality
• Customer service skills
• Ability to communicate effectively and professionally
• Employee-sponsored Crowd Management training required upon accepting position

Preferred Skills and Knowledge

• Supervisory experience
• Familiarity with HCC Game Room and / or other similar recreational facilities
• Experience with event planning
• Budget development and management experience

Working Conditions Works in fast paced college campus game room facility. May be required to lift up to 50 pounds. Division Student Development - NEW Department Student Life - NEW Posting Detail Information Posting Number NB174P Number of Vacancies 1 Best Consideration Date 08 / 14 / 2024 Job Open Date 07 / 29 / 2024 Job Close Date 09 / 23 / 2024 Open Until Filled Yes Applicant Instructions *Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas.

Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania.

Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college’s application in full).

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