Executive Director of Behavioral Health Network

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Job Description Summary

The Executive Director of Behavioral Health Network directly reports to the Behavioral Health Integrated Center of Clinical Excellence ICCE System Administrative Officer (SAO).

Under limited supervision, the Executive Director provides project development, project management, and operational support for all system-wide enterprise initiatives in collaboration with the ICCE SAO and ICCE Chief.

The Executive Director serves as a strategic resource for the ICCE Chief and ICCE SAO by assisting with preparation and operationalizing of system plans, including the interpretation of market financial and operational analyses, and through the creation of implementable operational / project plans.

The Executive Director works directly with the leadership of all MUSC Health Divisions and community stakeholders in the development and implementation of these plans.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004411 SYS - ICCE - Mental Health

Pay Rate Type

Salary

Pay Grade

Health-38

Scheduled Weekly Hours

Work Shift

Position Overview

The Executive Director of Behavioral Health Network directly reports to the Behavioral Health Integrated Center of Clinical Excellence ICCE System Administrative Officer (SAO).

Under limited supervision, the Executive Director provides project development, project management, and operational support for all system-wide enterprise initiatives in collaboration with the ICCE SAO and ICCE Chief.

Responsibilities

Project Management 25%

• Work collaboratively with System and Division leaders to ensure all system and operational plans are executed within prescribed timeframes.
• Lead work teams for various projects and present draft and final product to appropriate leadership as requested.
• Maintain effective communication with MUSC Health leaders across the system.
• Monitor and provide feedback to the ICCE leadership on the status of operational / project plans.
• Participate on various division and system teams as appropriate.
• Act as lead on managing operational change with known KPI’s and course corrections.
• Present and explain growth and financial data in conjunction with strategic activities and future goals.
• Identify and initiate projects which aid in coordination and development of operational efficiencies.

System & Operational Planning 25%

• Develop and implement a strategic plan to increase statewide behavioral health programs and partnerships.
• Participate in the development of system plans and various forms of analyses to support growth plans and opportunities to increase revenue sources or referral base.
• Lead system-wide behavioral health initiatives for program development in all areas of the care continuum.
• Collaborate with appropriate stakeholders including UHN / RHN and practice plan leaders, state agency leaders, community leaders across the state, and any other appropriate resources to create operational and project plans that will lead to systemic growth.
• Assist in the development of strategy analysis for current and new business programs.
• Partner with Central Finance team(s) to develop and present draft pro formas to Finance Executive Committee (FEC) and other appropriate committee(s) for approval, assessment, and implementation of business plans.
• Conduct market needs assessment and analysis in collaboration with Strategy team to determine prioritization and impact of strategic and operational initiatives.

Performance Management 25%

• Participate in development of financial / operational Key Performance Indicators (KPIs).
• Develop, supervise and / or coordinate preparation, maintenance and execution of all analyses on the performance of KPIs under all pillars.
• Monitor operational / financial Key Performance Indicators (KPIs) for performance purposes.
• Management of performance in conjunction with direct leadership to achieve all operational targets and the achievement of designated project timelines.
• Track, plan and participate on opportunities to increase volumes across functional areas.
• Coordination with BIOS Performance Management to understand and develop plans toward top decile performance compared to benchmark on financial / operational areas.
• Ensure the integrity / credibility of all analyses presented that drive operational scopes of work and approved system projects.

Performance Excellence 25%

• Work closely with ICCE SAOs and health system leaders to develop realistic projections and operational plans to ensure optimal performance across all scorecard domains.
• Collaborate as needed with COM, MUSCP, and MUHA Finance & Accounting departments, CFOs and other appropriate resources to project accurate volume, revenue, and expense budgets each fiscal year and other times when adjustments are required due to market demands.
• Assist ICCE Leadership to initiate corrective action plans for any performance variance or other opportunities for improvement identified.
• Identify performance variances and recommend remedial actions.

Qualifications

• Education : Master’s degree in healthcare related field such as Nursing, Healthcare Administration or MBA is required.
• Experience : Seven (7) years of management work experience in ambulatory care leadership role or appropriate clinical area;
• demonstrated ability to work effectively with physician leaders; talent in the selection and mentoring of a high-quality, effective team;
• proven ability to lead change, organize teams, and delegate responsibility appropriately; proven ability to use data to drive performance improvement;

strong written and verbal communication skills.

• Experience in behavioral health settings, with an understanding of specific regulatory and payor requirements strongly preferred.
• Knowledge of operations, labor management, strategic planning, budgeting, project planning and satisfaction performance reporting systems and methodologies required.
• Proven ability to research, gather, synthesize and organize information to produce concise analyses using various resources.
• Understanding of external regulatory requirements and effective compliance assurance methods preferred.
• Experience with matrixed leadership organizations, LEAN / Six Sigma and project management techniques is strongly desired.
• Deep and expansive knowledge of both physician productivity and margin per service of physicians.
• Proven ability to anticipate and manage cause-and-effect relationships.
• Position is based in Charleston and requires travel to MUSC Health regional facilities, and other travel in South Carolina.
• Must be proficient in the use of Microsoft Word, Excel, PowerPoint and Teams and have excellent oral and written communication skills to communicate complicated policies and procedures and analytical information to a wide variety of audiences.
• Position must use discretion in handling a wide range of confidential information.

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