Job Title : Dispatcher
Location : Charlotte NC 28217
Duration : 6+ Months
Position Type : Hourly contract Position (W2 only)
NOTE
- POSITION TITLE : Dispatcher
- LOCATION : Charlotte NC 28217
- ASSIGNMENT LENGTH : 6mo-1yr
- SCHEDULE / REMOTE FLEXIBILITY : In office
- WORK HOURS : 7 : 30AM-4 : 30PM
- HOURS PER WEEK : 40
- PURPOSE / MISSION OF TEAM : any new projects coming up? Why would someone want to join your team? Upward mobility?
Description :
- Ability to prioritize calls and leverage appropriate workforce.
- Schedule or dispatch service technicians to appropriate locations, according to customer requests, specifications, or needs.
Verify receipt of call by technician.
- Respond to customer difficulties with billing and service.
- Communicate work orders, messages, or information to or from supervisors, or technicians.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment. Assign a technician working in the area and work order or purchase order number.
- Upon work completion close ticket and contact customer for feedback about the task performed & the quality of the work.
- Respond and review calls taken by call center.
- Obtain COD information and notify credit to send an application for credit approval to new customers
- Additional responsibilities as assigned.
Requirements :
- High school diploma / GED : associate degree preferred
- 0-5 years of related experience and / or training; or equivalent combination of education and experience
- Ability to successfully manage multiple, competing priorities / task in a fast-paced work environment
- Strong communication skills, verbal and written, required.
- Intermediate to advanced proficiency in Microsoft Office Suite
- Strong organizational, time management skills, and high attention to detail
- Flexibility to work outside normal working hours, as required.
- Working knowledge of refrigeration / HVAC a plus
- High level of professionalism and diplomacy
- Superior customer service skills
- Excellent telephone and communication skills with ability to handle high volume of calls
- Demonstrated ability to make decisions, learn quickly, think rationally and exercise good judgment
- Work effectively in diverse team environment
Dispatcher
Position Type: Hourly contract Position (W2 only).SCHEDULE/ REMOTE FLEXIBILITY: In office.PURPOSE/ MISSION OF TEAM: any new projects coming up? Why would someone want to join your team? Upward mobility?.Ability to prioritize calls and leverage appropriate workforce.Schedule or dispatch service techn...
Warranty Admin/Dispatcher/Coder
Hendrick BMW NorthlakeLocation: 10720 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269.Responsible for preparing records, reconciling warranty claims, and submitting warranty claims to the factory and distributors in accordance with Company guidelines.Supervisory Responsibilities: .This jo...
Floating Dispatcher
Peak Limo is a family-owned luxury transportation company that was founded in 2005.We are driven to provide exceptional, consistent, and reliable service via our dedicated team of chauffeurs and office staff who exude a Service Heart attitude.We cater to an array of corporate and leisure clients tha...
Warranty Admin/Dispatcher/Coder
Hendrick BMW NorthlakeLocation: 10720 Northlake Auto Plaza Blvd, Charlotte, North Carolina 28269.Responsible for preparing records, reconciling warranty claims, and submitting warranty claims to the factory and distributors in accordance with Company guidelines.Supervisory Responsibilities: .This jo...
HVAC Service Dispatcher
Join Our Team as an HVAC Service Dispatcher!. Our Service Dispatchers play a crucial role in managing technician schedules to ensure service calls are conducted. We believe our dispatchers are vital to our team's success, providing. As a Service Dispatcher, you will handle service requests, assess p...
Security Communications Dispatcher - Atrium Health FT
Receives information from various sources for services.These include telephone calls, radio calls and information sent via monitoring equipment.Dispatches the appropriate personnel to incidents which include Security, Law Enforcement, and other emergency services to emergent and non-emergent calls f...
Dispatcher
The Dispatchers are expected to execute the plan, route, and schedule for an assigned fleet of trucks, trailers, and drivers to ensure optimum productivity, service levels, and revenue. ...
Need help booking loads? Experienced Truck Dispatcher Ready to Help Your Business Thrive!
Are you an Owner Operator or Fleet Owner looking to maximize your trucking business's potential? Or perhaps you're dreaming of starting your own trucking venture but feel overwhelmed by where to begin?.Look no further! With over 15 years of proven experience in the trucking industry, I specialize in...
Dispatcher
Dispatchers coordinate emergency response efforts by communicating with emergency personnel and relaying vital information during crises. ...
Dispatcher
QUALIFICATIONS AND EDUCATION REQUIREMENTS.High school diploma/GED: associate degree preferred.Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.Strong communication skills, verbal and written, required.Intermediate to advanced proficiency in Microsof...