Description
- Own the technical business development aspects, including overall proposed system design, of OSI’s products for real-time critical infrastructure control systems.
- Work diligently on responding to the technical conformance and questionnaire responses for Requests for Information / Proposal / Quote (RFI / RFP / RFQ).
- Work with Sales / Account managers for new customers and also After Market customers to increase ARRs.
- Lead and / or participate in customer consulting engagements to facilitate sales, including workshops, scope review sessions, proposal presentations and contract negotiations.
- Engage with existing OSI customers to identify and consult new product sales opportunities.
- Be a trusted SME / advisor to our customers.
- Represent OSI in a superior manner with an excellent attitude.
- Manage assigned customers with care, concern, and diligence.
- Be decisive and innovative when resolving customer issues.
What You'll Need
Qualification
- Bachelor's degree and minimum 5 years of technical sales support / solution consulting experience required.
- Proficiency with communicating technical concepts and presenting to customers.
- Strong problem solving and analytical skills, including ability to make clear observations and conclusions based on customer interviews and data
- Strong time / project management and organization skills
- Ability and flexibility to travel to domestic or international locations (25% or less)
Preferred
- Bachelor's degree in Electrical Engineering, Computer Science / Engineering, or relevant technical field.
- Technical understanding of networking and security, operating systems, databases, virtual environments, and systems integration.
- Knowledge of OSI’s product suites or similar applications.
- 5+ years of business and technical sales support experience in utility grid automation software (SCADA, EMS, DMS, OMS systems, DERMS) or experience working in utility operations or engineering support.
LI-BC1
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