Dir, Human Resources

JOB SUMMARY

Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals.

Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives.

Combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment.

Manage a large and geographically dispersed employee base.

MAJOR DUTIES AND RESPONSIBILITIES

• Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently. Provide consultative support to managers and supervisors.
• Ensure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk / exposure to the company.
• Provide guidance to ensure the integrity of the performance management program and the development of employees.
• Partner with respective client group in order to understand the business challenges and to ensure effective and timely HR support.
• Manage organizational change.
• Oversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategies.
• Oversee timely and accurate payroll processing and commission reporting.
• Conduct employee investigations and oversee all escalated employee issues, including ethics point reports.
• Establish local procedures to ensure compliance with Company and regulatory agency requirements.
• Hire, train and manage performance and development of direct reports.
• Oversee Human Resources communications.
• Participate in enterprise wide taskforce initiatives.
• Monitor processes and ensure accurate maintenance of employee files and HRIS database.
• Review and oversee unemployment and workers compensation claims.
• Possess comprehensive knowledge of employee benefit programs, and oversee annual enrollment.
• Participate in budget planning and manage departmental expenses.
• Manage Labor Relations Programs, coordinate and participate in Labor Relations Negotiations as needed.
• May support Merger and Acquisition activity working closely with other functional areas.
• Perform other duties as required.

REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to communicate effectively with executive management and company personnel.
• Ability to effectively delegate and develop team members.
• Ability to effectively plan / manage / lead projects.
• Ability to supervise the work of others.
• Ability to mentor, develop and motivate team members to the success of the department and business.
• Ability to deal with the public in a professional manner.
• Ability to maintain confidentiality of information.
• Ability to make decisions and solve problems while working under pressure.
• Demonstrated PC skills and MS Office skills.
• Ability to prioritize and organize effectively.
• Ability to show judgment and initiative and to accomplish job duties.
• Ability to work independently.
• Demonstrated Business Acumen.
• Demonstrated negotiating skills.
• Ability to analyze and interpret data in order to build a business case.
• Expert knowledge of local, state and federal employment laws and procedures.
• Expert knowledge of recruitment trends and technologies.
• Expert knowledge of wage and hour laws.
• Expert project management skills.
• Demonstrated communication skills including public speaking.
• Expert knowledge of staffing and employment practices.
• Expert knowledge of employee relations procedures and applicable law.
• Demonstrated knowledge of broadband services industry / subscription based business model.

Required Education

Bachelor's degree in human resources, business, or organizational behavior or related field.

Required Related Work Experience and Number of Years

Human Resource Generalist experience in a single or multi-locations environment - 8-10 years. Management experience - 5+ years or relevant HR experience.

PREFERRED QUALIFICATIONS

Preferred Skills / Abilities and Knowledge

Preferred Education

Master’s Degree Preferred. Certifications for Human Resource Professionals (PHR, SPHR) preferred.

WORKING CONDITIONS

Office environment. Travel required.

PHYSICAL AND MENTAL REQUIREMENTS

Physical Requirements. Mental Requirements.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

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Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability / vets. Learn about our inclusive culture.

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