Accounts Receivable Manager

Description

At VC3, we don’t just solve IT problems — we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time.

We're a team of doers, builders, and tech whisperers who live by 4 core values :

Go Beyond | Own It | Be Curious | Serve as One

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

The Impact you will have :

As the Accounts Receivable Manager, you will lead the day-to-day operations of the AR department, while driving resolution of complex customer issues. You will take full ownership of people management responsibilities, including performance reviews, recruitment, workforce planning, and team development to build a high performing, engaged team. With your strong analytical skills and expertise in Excel and PowerPoint, you will deliver actionable insights on aging trends, cash flow, and risk, while continuously improving AR processes to enhance the customer experience.

What you will be doing :

• Oversee the day-to-day operations of the accounts receivable department, including collections, credit evaluation, and cash application.
• Monitor aging reports, proactively manage past-due accounts, and lead resolution efforts for disputed invoices.
• Develop and maintain AR reporting dashboards using Excel (e.g., pivot tables, VLOOKUPs, basic formulas).
• Create and deliver PowerPoint presentations summarizing AR performance, aging trends, cash flow impact, and risk analysis for executive meetings.
• Collaborate with cross-functional teams (Customer Relationship Magers / Service Delivery) to improve customer experience.
• Assist with month-end closing procedures and support audit requirements related to receivables.
• Act as the primary escalation point for the AR team, leading customer account reconciliations and resolving high-priority or complex customer issues in a timely and effective manner.
• Oversee all people management responsibilities for the AR team, including 1x1s, performance management, workforce planning, recruitment, and employee-related matters.
• Continuously evaluate and improve AR processes, systems, and internal controls.
• Additional duties as assigned

The tools you bring :

What's in it for you :

Flexibility – We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.

Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k) / RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.

Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.

People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.

Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.

Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment

Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.

Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed!

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same : connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.