A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers.
Key ResponsibilitiesRespond to customer cases and resolve critical issues with the productResearch and replicate complex configuration or product defect issuesAct as a mentor and create knowledge articles for the Global Technical Support TeamRequired QualificationsBachelor's degree in computer science, information systems, or equivalent experienceMinimum of 5 years' experience in a technical customer support role, preferably with enterprise SaaS solutionsExperience leading major enterprise incidents and engaging multiple teamsAbility to communicate technical information to various stakeholdersStrong organizational skills to manage multiple tasks simultaneously
Advanced Technical Support Specialist
A company is looking for an Advanced Technical Support Specialist to provide world-class support experiences to enterprise customers. ...
Technical Support Specialist II (Th - Su 18:30 - 5 ET)
Support Specialist II (TSSII)to join our Technical Solutions Center (TSC) team. Field Application Specialists, Global TSC team, Sales Representatives and Product Specialists for critical cases related to technical services. Technical Support Center in Rochester, NY or remote in the US. Focused on th...
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A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
Technical Support Specialist II - Transfusion Medicine Variable shift
The Technical Support Specialist II will provide direct support for. Support Specialist II - Transfusion Medicine to join our Technical Solutions Center (TSC) team. Field Application Specialists, Global TSC team, Sales Representatives and Product Specialists for critical cases related to technical s...
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A company is looking for a Global Technical Support Specialist. ...
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As a member of the Managed Operations Center, the Technical Support Specialist (Level 1) will provide technical support to managed services clients in a 24/7/365 environment and will be responsible for the following. Provides application and infrastructure support, network administration, desktop tr...
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A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy and that supporting documentation meets specified requirements. We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accura...
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As a Technical Support Specialist, you will be the first point of contact for clients, providing exceptional technical assistance, troubleshooting, and problem-solving expertise to ensure smooth operations and customer satisfaction. Proven experience as a Technical Support Specialist or a similar ro...
Technical Support Specialist - USA Visa Sponsorship Jobs
The Technical Support Specialist will help customers implement more advanced experiences, answer technical questions, and partner with our CX and Engineering/Product teams to help us build a better product. About the role: We are looking for an exceptional support specialist to join as the second hi...
Technical Support Specialist - USA Visa Sponsorship Jobs
The Technical Support Specialist will help customers implement more advanced experiences, answer technical questions, and partner with our CX and Engineering/Product teams to help us build a better product. About the role: We are looking for an exceptional support specialist to join as the second hi...