A company is looking for a Manager - Customer Systems Support Call Center.Key ResponsibilitiesManage the Call Center team, focusing on customer training, support, and issue resolutionDevelop and implement Call Center policies, procedures, and productivity metricsOversee training programs for new and existing technicians, ensuring continuous educationRequired QualificationsBachelor's Degree in business administration, accountancy, sales, marketing, computer sciences, or a related fieldMinimum of four years of progressively responsible experience in a related fieldKnowledge of Microsoft Windows operating systems and PC networking principlesStrong leadership skills and ability to prioritize workload effectivelyExperience in managing team performance and workflow
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A company is looking for a Manager - Customer Systems Support Call Center. ...
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Desire to work as part of a team to deliver on our service promise of Fast, Friendly, Clean. A challenging and exciting work environment where guest service is #1. ...