SENIOR CLERK - 64036771

Senior Clerk - 64036771

This position requires you to work on site at one of our facilities located throughout Broward County.

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department. We request that all applications be completed with People First - no faxed or mailed applications to the agency. Experience, education, and / or training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.

When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

This administrative support position provides a variety of complex clerical duties for the Immunization Outreach Program.

Face to Face or by telephone greets client, determine purpose of visit, answers customer questions, provides information, and routes clients as per procedures. Receives and screens incoming calls, take messages and respond to public and routine inquiries. Answers telephones / transfer calls.

Register clients in HMS and check third party insurance. Interview, verify and record patient demographics, for the Immunizations Program. Interview and records patient demographics in the Florida Shots system for Immunization clients. Prepares and witnesses consent forms and release of information.

Assist individuals, families and / or groups of individuals accessing our immunization outreach clinics in a variety of settings including schools, day cares, mobile home parks, community resource fairs, homeless and substance use agencies, and other public / community facilities. The scheduled community events may occur during the evenings and weekend.

Protects the security of medical records / EHR and ensure that confidentiality is maintained and follows policy and procedures. Utilizes approved forms / screens. Scans registration and immunization consent forms in HMS. Review documents scanned into HMS by client's electronic medical records case file prior to deleting. Maintains hard copy records and packs / logs for storage. Follows the facility's retrieval and log out / in procedure to account for all records.

Performs other related duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position :

• Basic knowledge of Microsoft Office Suite
• Basic knowledge of community outreach practices
• Ability to conduct community wide presentations
• Ability to operate and use a variety of basic office equipment
• Ability to manage and prioritize multiple assignments
• Ability to construct and distribute correspondences
• Ability to listen attentively and record accurate meeting minutes
• Ability to run vaccination assessments in Florida Shots to ensure provider compliance
• Knowledge of labor and delivery locations in Broward County
• Knowledge of vaccination consent process
• Ability to create purchase requisitions / orders using My Florida MarketplaceCompetency with HMS client scanning

Minimum Qualifications :

Preferred Qualifications :

Florida Department of Health Mission, Vision, and Values :

Mission : To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision : To be the Healthiest State in the Nation.

Values :

Innovation : We search for creative solutions and manage resources wisely.

Collaboration : We use teamwork to achieve common goals & solve problems.

Accountability : We perform with integrity & respect.

Responsiveness : We achieve our mission by serving our customers & engaging our partners.

Excellence : We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work : Broward County

The Benefits of Working for the State of Florida :

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including :

(For more information, please click www.myfrs.com );

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised : Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and / or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note : You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website : http : / / www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and / or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer / Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and / or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and / or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects