Program Coordinator

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives.

Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S. all committed to delivering solutions that change lives for the better.

The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

To learn more, visit www.publicconsultinggroup.com .

Duties and Responsibilities

• Travels daily to various provider site locations;
• Conducts site visits at various locations across the State of North Carolina and bordering states;
• Executes the site visit checklist and ask questions of the provider in accordance to the protocol;
• Documents the result of the site visit according to the protocol, and work in accordance with the QA department by meeting all deadlines;
• Makes a recommendation from the findings of the site visit to enroll a new provider in Medicaid based on the information gathered during the site visit;
• Maintains confidentiality, at all times, regarding provider / site visit information;
• Meets work standards (e.g. productivity, quality, and customer-service standards);
• Collaborates well with team members;
• Resolves provider concerns and identify work process improvements;
• Pays attention to detail with the ability to document observations with accurate results;

Required Skills

• Ability to thoroughly document the site visit with correct grammar and punctuation; documentation must convey a story of the site visit experience;
• Exhibits excellent technical skills;

Flexible, self-starter possessing intellectual curiosity; and

Excellent oral presentation and written communication skills.

Solid organization and time management skills; and

Honest, reliable, self-motivated and able to work independently without direct supervision.

Qualifications

Associate degree preferred

iPad / tablet experience, dictation skills, Microsoft office skills, good sense of direction

Valid driver’s license, good driving record and auto insurance certificate;

Supervisory Responsibility

None

Working Conditions

Office Setting

Some travel required

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.

It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

As required by applicable law, PCG provides the following reasonable range of compensation for this role : $60,000-$66,000 .

In addition, PCG provides a range of benefits for this role.

Compensation :

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.

As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement :

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.

We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and / or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.

VEVRAA Federal Contractor.