About Us : Voyage Canvas stands at the cutting edge of crafting personalized travel and event experiences. Renowned for our detailed focus and dedication to creating unforgettable moments, joining our team means being part of an innovative company that values excellence and creativity.
Location : Remote Type : Full-Time / Part-Time Department : Customer Service Overview : As a Remote Travel Customer Support at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a personal touch.
This role is perfect for someone who is genuinely passionate about delivering exceptional customer service and has the ability to solve problems creatively.
Responsibilities : Provide first-class customer service, responding to inquiries, and resolving issues with a positive, client-first approach.
Handle bookings, modifications, and requests with precision and empathy, ensuring client satisfaction. Work closely with other departments to provide seamless service and resolve any client issues.
Monitor customer feedback and collaborate with the team to improve service levels. Maintain detailed records of customer interactions, transactions, and feedback.
Contribute to customer service strategy and process improvements. Qualifications : A degree or relevant experience in customer service, hospitality, tourism, or a related field.
Proven track record in a customer service role, preferably within the travel or hospitality industry. Strong communication skills, both written and verbal, with the ability to tailor messages to different audiences.
A problem-solver with a positive attitude and the ability to remain calm under pressure. Proficiency in customer service software, databases, and tools.
Flexibility to adapt to the dynamic needs of clients and the business. Why Voyage Canvas? Being part of the Voyage Canvas team means you're contributing to a culture of innovation, quality, and unforgettable experiences.
We offer a supportive work environment, opportunities for professional development, and the chance to make a real impact on our clients' lives. Powered by JazzHR
Customer Support Representative (remote)
Customer Support Representative (Remote)**. San Francisco, CA / Customer Support / Full Time **About AutoFi:** Founded in 2015, AutoFi is an e-commerce software platform that connects an auto dealers customers to a network of lenders, allowing car buyers to purchase and finance a car entirely onlin...
Customer Support Specialist - Remote
Customer Support Specialist - REMOTE**. Ticket Inbound Management: work collaboratively with your support colleagues to ensure timely responses to customer questions with meaningful answers. Knowledge Center Improvement: help strengthen core set of Canvas knowledge base support articles, and educate...
Sr. Customer Support Associate (remote)
Customer Support Associate (Remote)**. Customer Support Associate leads the management and resolution of escalated issues and helps to improve the overall customer experience at Empower. Collaborate with the team to resolve problems and deliver a top-notch customer experience by working on various c...
Customer Support Representative - Temp To Hire (remote) (copy)
Were looking for an enthusiastic Customer Support Representative who can provide a positive customer experience to our users! At Fitbod, we focus on building a product that provides personalized fitness programs that tailor to a customers specific goal and needs so they continue to progress in their...
Lead Customer Support Remote - Us
The **Lead Customer Support** will supervise a team within Production Support and manage all aspects of the day-to-day operations of the team, including scheduling and assigning tasks, triaging critical issues, data changes, and verifications. This position can be based remotely within the US or UK,...
Remote Travel Customer Support
Location: Remote Type: Full-Time/Part-Time Department: Customer Service Overview: As a Remote Travel Customer Support at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a pers...
Remote Customer Support Agent
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience. Qualifications: Minimum age requirement: 18 years old Authorization to work within the United States Strong communication skills with a c...
Travel Coordinator (Part-time weekends only)
We are looking for a travel coordinator who will coordinate and manage the CEO’s weekend travel plans. This role is part-time and will require the coordinator to be on call and available to proactively support the CEO’s weekend travel needs. Provide weekend on call travel coordination an...
Customer Support Specialist
Full customer support including claims, parts, inquiries, answering calls, freight quotes, and order entry. Customer Service Account Executive. This position is responsible for building strong customer relationships, overseeing all aspects of account management—including product knowledge, marketing...
Customer Service Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...