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Associate Director - Customer Experience

VirtualVocations
Saint Louis, Missouri, United States
Full-time

A company is looking for an Associate Director of Customer Experience.Key Responsibilities : Act as a trusted client advisor and manage a growing book of businessLead client meetings, collaborate internally, and seek cross-sell referralsEnsure compliance with company policies and streamline workflowsRequired Qualifications : Bachelor's degree in business, Marketing, or a related field5-9 years of experience in a customer-facing account management or sales roleProficiency in CRM systems and customer management systemsUnderstanding of the food and beverage industry landscapeExperience in public speaking or conducting / selling research is a plus

4 days ago
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