Job Description
Job Description
Who We Are
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
Come join us! For more information visit OWLServices.com and follow us on LinkedIn.
The Role
We are looking for a detail-oriented and well-organized Service Coordinator. The Service Coordinator is responsible for providing outstanding customer service to current and new customers, managing customer requests, maintaining and updating data, and response time compliance and dispatching technicians.
This is an opportunity for a long-term position and to join a growing company.
Responsibilities
- Coordinating customer calls (program coordination / larger scope or volumes / scheduling / parts) '
- Tracking and set-up of technician training and certifications
- Project management
- Scheduling inspections
- Customer set-up
- Report monitoring for open calls.
- Creating on-call schedules
- Database management
- Data entry / manufacturer’s warranty tracking
- Other duties as assigned.
Requirements and Skills
- Excellent customer service required.
- Typing speed and accuracy
- IT proficiency required.
- High accuracy with data entry skills required.
- Experience in an administrative role required.
- Google applications experience preferred.
- Able to work in a high-paced environment.
Compensation and Benefits
- 10 Paid Holidays
- Flexible Time Off
- 401(k) Company Match
- Health, Dental, and Vision Insurance
- HSA and FSA
- Disability & Occupational Accident Insurance
- Company-Paid Life Insurance Policy
- Employee Assistance Program (EAP)
- World-class paid training program for you to learn the skills for long term career success.
Requisition # 2697
Administrative Services Coordinator
A company is looking for an Administrative Services Coordinator to join their Administrative Services Team. ...
General Services Coordinator II
Job Title: General Services Coordinator II. General Services Coordinator II. ...
Marketing Coordinator
The Marketing Coordinator reports to the Director of Business Development and Marketing Manager. Please add “P&T [Preferred City] – Marketing Coordinator Position” in the subject heading. ...
Coordinator - Day Center Services
Direct service experience with disadvantaged populations and/or history of employment in customer service required; Experience in a multi-service nonprofit is a plus. This position will be responsible for the organization and implementation of the Day Center services during open business hours which...
Social Services Coordinator - Los Angeles
The Social Services Coordinator will perform assessments for our residents who are seeking social services, such as subsidized housing, medical care, or employment assistance. Social service coordinator, promptly and appropriately addressed with referral services. Residents actively participate in v...
Dining Services Support Coordinator
The Dining Services Support Coordinator is responsible for assisting the department in a variety of basic IT and equipment needs. Become an expert in CBORD FMS & Caterease software, our food service management software for campus dining and catering services. Our Caltech Dining Services Department (...
Workplace Service Coordinator
Measure and publish Workplace Services and Facilities metrics to the management team; interpret data and recommend solutions Efficiently and effectively deploy resources to improve productivity, eliminate waste, and lower costs. Participate in Workplace Services and Facilities software implementatio...
Coordinator, Transportation Services
American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and hav...
Healthcare Coordinator
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.Achieve proficiency in PDS system and tools, skills, and talents...
Client Service Coordinator
Our Client Services Coordinator plays a critical role in our company, and we need an individual who possess great leadership qualities, is great at multitasking, has time management skills, can build relationships, and has a knowledge of Microsoft Office applications (. Ability to provide excellent ...