Peer Support Specialist II (NYSUT) Multiple Vacancies - Remote

Overview

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey.

UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education.

UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey.

Services are readily accessible and include : inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family / caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school.

Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers.

In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support.

In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary Rutgers, The State University of New Jersey is seeking a Peer Support Specialist II in New York State United Teachers Call Center for Rutgers University Behavioral Health Care.

Peer Support Specialist II performs functions in support of the Unit’s mission providing person centered, culturally competent, and consumer friendly services to individuals who contact the Call Center.

Receives telephone, chat, and text requests for service, undertakes

review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and dispositions.

Among the key duties of this position are the following :

• Develops and maintains a peer to peer relationship with individuals served so that he / she can identify emotional, psychiatric or behavioral changes with may require further support.
• Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
• Promptly responds to all service requests.
• Assures that the expressed needs and strengths of the individual served drive service delivery.
• Consistently demonstrates session / group facilitation management skills, as applicable.
• Demonstrates awareness of co-occurring substance abuse disorders and cultural factors that affect patterns.
• Demonstrates awareness that the C-SSRS model is the tool used by UBHC to assess suicide risk.
• Demonstrates the ability to use a standardized template thoroughly and efficiently to guide a telephone screening of the

service needs of all populations with the full array of behavioral health problems.

Demonstrates the ability to identify contacts that need a higher level of intervention, and follow departmental protocol for

handling and triaging crisis or high risk calls.

Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.

Position Status Full Time Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 1875 Position Salary $24.

42 - $25.67 per hour Annual Minimum Salary 24.980 Annual Mid Range Salary 25.480 Annual Maximum Salary 26.240 Standard Hours 40.

00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience

Bachelor’s Degree may be substituted with five (5) years of lived experience in the New York State public school system.

Certifications / Licenses

Must possess a valid driver’s license or alternate means of transportation.

Required Knowledge, Skills, and Abilities

• Must be available to work some evenings and weekends.
• Travel may be required.
• Demonstrated ability to use a computer to record services and other basic office functions.
• Demonstrated ability to work independently and as a member of a team.

Preferred Qualifications

• Some counseling experience or training.
• Bachelor’s Degree in education, counseling or healthcare field.

Equipment Utilized Physical Demands and Work Environment Special Conditions