Educator Support Specialist (Multiple Vacancies)

Posting Summary

Rutgers The State University is seeking an Educator Support Specialist in the New York State United Teachers (NYSUT) within Rutgers University Behavioral Healthcare.

The Primary purpose of the Educator Support Specialist is to provide confidential telephonic support and counseling in support of the New York State United Teachers (NYSUT) mission.

Receives telephonic requests for these services, is consumer-friendly, demonstrates counseling

skills, and is knowledgeable in education issues. Enters relevant data into the unit’s information system.

Among the key duties of this position are the following :

• As part of the New York State United Teachers (NYSUT) team, actively participates in ensuring that telephone calls / requests are handled in an effective and consumer-friendly manner.
• Develops and maintains a peer to peer relationship with individuals served so that he / she can identify emotional, psychiatric or behavioral changes with may require further support.
• Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
• Promptly responds to all service requests.
• Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner.
• Takes the initiative to identify the needs of the individual served, using language and tone which communicates respect for the individual.
• Responds with sensitivity to cultural and socio-economic issues of individuals served.

Position Status Per Diem Hours Per Week Daily Work Shift Work Arrangement FLSA Nonexempt Grade 99H Position Salary $28.00 per hour Annual Minimum Salary 0.

00 Annual Mid Range Salary 0.00 Annual Maximum Salary 0.00 Standard Hours 1.00 Union Description Non-Union Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to .

Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility NOT ELIGIBLE Qualifications Minimum Education and Experience

• Bachelor’s Degree in education, counseling or related field.
• Two (2) years of teaching or school / educational experience in the New York State public school system.
• Additional related experience can be substituted for the Bachelor’s Degree.

Certifications / Licenses

Must possess a valid driver’s license or alternate means of transportation.

Required Knowledge, Skills, and Abilities

• Candidate will successfully complete the UBHC internal training program.
• Must be available to work some evenings and weekends.

Preferred Qualifications

Some counseling experience or training preferred.

Equipment Utilized Physical Demands and Work Environment Physical Demands :

• Position requires frequent prolonged sitting.
• Ability to use computer for long periods of time.
• Hearing is essential.
• Ability to speak clearly is required.

Work Environment :

• Handles phone requests under time and decision-making pressure.
• Generally pleasant working conditions in a clean, well-lighted, and quiet to moderately loud setting.

Special Conditions

• Travel may be required.
9 days ago