A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements.Key ResponsibilitiesAnalyze and monitor contact center activity data to recommend technology system improvementsSupport implementation processes and overall solution design, including testing of technology system improvementsIdentify opportunities for streamlining business processes and improving user experience through technologyRequired QualificationsBachelor's degree required2 - 4 years of related experience preferredCall center IVR experience strongly preferredProficiency in Excel and SQL strongly preferredEquivalent experience may be considered
Contact Center Systems Analyst
A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements. ...
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Clinical Project Manager
The Manager of Clinical Business Process Monitoring oversees the core functions of routine clinical monitoring and special audit/monitoring projects, the analysis of findings and presentation of those findings to internal teams and delegated vendors. Provides coverage for any auditor and any aspect ...
Program Manager, Entrepreneurship Assistance Center
Reporting to the Director, Institute of Innovation and Entrepreneurship, the Program Manager, Entrepreneurship Assistance Center is responsible for managing all aspects of the program, coordinating logistics, and working with multiple partners at Hofstra and in the community to achieve the program g...
Program Manager
Program Manager will manage logistical and administrative support for the STEMSEAS project on behalf of the Project Director/PI, serving as the on-campus point of contact for all program-related activities. The Program Manager will prepare vendor packages, subawards and invoices related to STEMSEAS ...
Cash Management: ASSOCIATE - Business Analyst - Product Features
The Business Analyst is a part of the Cash Management group within Corporate Banking. This individual performs business analysis of the client and business requirements within the existing system, as well as what the future capabilities and offerings may require that support the bank's new Cash Mana...
Lead Business Systems Analyst
Candid is seeking an experienced Lead Business Systems Analyst to design, implement, and administer Candid's business systems and applications, including but not limited to our Salesforce CRM and related integrations. Work with functional business units to understand business goals and corresponding...
Senior Manager Technical Program Management
A company is looking for a Senior Manager, Technical Program Management (Guest & Host Tech). ...
Clinical Project Manager - MetroPlus
The Manager of Clinical Business Process Monitoring oversees the core functions of routine clinical monitoring and special audit/monitoring projects, the analysis of findings and presentation of those findings to internal teams and delegated vendors. Provides coverage for any auditor and any aspect ...