Director Foundation Development Operations

JOB DESCRIPTION

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Work Shift

Work Day(s)

Monday-Friday

Shift Start Time

8 : 00 AM

Shift End Time

5 : 00 AM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow.

We’re committed to putting you first, and that commitment is at the heart of our company culture : People first. Children always.

Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Oversees, directs, and facilitates Foundation operations to fulfill Children’s vision and mission in an efficient, systematic, innovative, and resource-effective manner.

Manages teams conducting prospect research and management, and donor data processing and analytics, donor database conversion and oversight and direct response fundraising programs.

Liaise for functions outsourced to Marketing, Corporate Finance, and Information Systems & Technology (IS&T) business partners.

Leads and / or is a key participant in high-level, complex projects related to system goals and initiatives including Foundation long-range financial plan and Foundation database conversion.

Position reports to the Vice President, Development and Operations.

Experience

• Minimum of 8 years of related experience
• Minimum of 5 years of management / leadership experience

Preferred Qualifications

• Master’s degree or higher, preferably in business, finance, or other relevant field Fundraising operations / development services experience
• Proficiency with Salesforce, Raiser’s Edge, ImportOmatic, Luminate, and SharePoint Experience in healthcare industry, preferably with pediatric populations

Education

Bachelor's Degree or equivalent

Certification Summary

No professional certifications required

Knowledge, Skills, and Abilities

• Expert-level proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Expertise in data analysis and presentation, particularly for non-quantitatively oriented audiences; skilled at defining key messages and action-oriented takeaways
• Excellent listening and communication skills (both written and verbal); engaging and persuasive public speaker and facilitator Strategic and systematic;

able to compromise and problem-solve creatively and effectively

Demonstrates all Director-level Children’s Leadership Expectancies, with a focus on Learning Agility, Comfort with Ambiguity, and Drives Accountability and Empowerment

Job Responsibilities

• Directs and facilitates Foundation operations to fulfill Children’s vision and mission in an efficient, systematic, innovative, and resource- effective manner while reporting to the Vice President, Development and Operations, and in collaboration with Foundation leadership team and system colleagues.
• Oversees Prospect Research & Analytics team conducting prospect identification, research, and portfolio management for all development officers and teams;

creates / produces metrics and reports to monitor donor engagement and individual, team, and division performance.

Establishes Prospect Engagement Policies (PEPs) and related protocols; operationalizes to all division employees through training and communications.

Manages analysis of wealth screening data, predictive models, and other resources.

• Leads donor database (CRM) conversion project from existing Raiser's Edge system to new Salesforce system; responsible for prioritizing various data needs across team, historic data hygiene and mapping projects, architecture and implementation of new system and ongoing change management and training of updated system and related processes.
• Manages ePhilanthropy / Direct Response team designing and implementing donor acquisition and fundraising programs using online and digital tools, email, and direct mail.

Implements protocols to coordinate mass communications to donors and manage / innovate new online fundraising tools.

• Liaises with Marketing, Corporate Finance and IS&T to facilitate / improve outsourced functions (Marketing and PR Projects, Donor Data Services, Gift Processing, Foundation Financials, Reporting, and Technical Support) to support ever-higher fundraising goals.
• Provides high-level consultative, technical, and data-driven decision-making support to Vice President regarding Foundation and / or system goals and initiatives.
• Works with Vice Presidents, fellow Directors, and team leads to develop, implement, and refine innovative tactics for process improvement, strategic planning, and change management division-wide;

assesses and seeks to increase performance while building a culture of trust, engagement, and continuous improvement across the Foundation and its partners.

• Manages and leads teams including hiring, training, developing, mentoring, directing work, evaluating performance, and recognizing / rewarding employees.
• Prepares and manages an approved department budget of revenue and expenses. Performs other duties and responsibilities as assigned.

Primary Location Address

1575 Northeast Expy NE

Job Family

Director / Senior Director