Senior Director, Retail Media

Job DescriptionHow You’ll Make an Impact

The Senior Director, Client Lead will be responsible for cultivating strong client partnerships within the retail vertical, driving revenue growth, and delivering outstanding client experiences across Epsilon's data, tech, and media offerings—with a strong focus on retail media networks (RMNs). This role seeks a strategic problem-solver with outstanding business insight and strong leadership skills, developing effective solutions for retail clients. Critically, this role operates within an enterprise-level sales organization and reports to the Senior Vice President, Client Lead. This Senior Director role involves fostering positive client relationships and understanding their business goals and challenges. You will orchestrate the efforts of Client Developments, Sales Strategists, Solution Architects, Client Supporting Functions, and Account Management Teams to ensure cohesive and comprehensive solutions are developed and delivered. This includes negotiating contracts and pricing, and developing and leading client success plans, contributing to Epsilon's overall success within the retail vertical.

What You’ll Achieve

• Forge strategic partnerships with retail clients that result in significant revenue growth by developing and executing retail media strategies across Epsilon's data, tech, and media.
• Build long-term partnerships with key decision-makers across retail client organizations.
• Develop and implement strategic account plans that leverage retail media solutions to align with client's business objectives and growth targets.
• Drive measurable results : YOY growth, client retention, and account expansion.
• Develop customized solutions that demonstrably solve retail client challenges and drive measurable results.
• Drive cross-functional collaboration to develop and deliver solutions that leverage data, technology, and media to achieve company goals within the retail sector.
• Foster a collaborative team that consistently delivers outstanding client service to retail clients.
• Mentor and collaborate with Client Associates, contributing to their professional growth and development within the retail industry.
• Lead team performance through capability development, knowledge sharing, and innovation initiatives.
• Maintain pipeline coverage while achieving forecast accuracy.
• Champion and embody the company's vision and values in all interactions and initiatives related to retail clients.

Who You Are

10+ years of proven success in enterprise sales within the retail industry, including a deep understanding of the retail media landscape, including strategy, analytics, media performance, and forecasting for retail media networks (RMNs).

Deep expertise within a specific retail vertical with quantifiable results demonstrating success in that niche.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Base Salary : $166,300 - $183,000

In addition to base salary, this role may be bonus or incentive compensation eligible. Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information

When You Join Us, We’ll Create Something EPIC Together Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people and consumers. We are seeking candidates that align with our company values, demonstrate them and make them meaningful in their day-to-day work :

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following :

Epsilon benefits are subject to eligibility requirements and other terms. Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.

For San Francisco Bay and Los Angeles Areas : Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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