Quality Assurance Lead

SUMMARY

The Quality Assurance Coordinator supports product quality by conducting internal audits, managing rework and inventory disposition, and addressing internal and customer quality-related inquiries.

ROLE AND RESPONSIBILITIES

• Use IQMS CRM to log, review, and investigate internal quality issues.
• Facilitate and guide the rework process and manage non-conforming inventory in IQMS.
• Perform monthly quality audits (e.g., HACCP, Glass & Brittle Plastic, Risk Assessments) and track corrective actions.
• Respond to customer regulatory requests, surveys, and support Sales / Customer Service with product alternatives when current products are not meeting customer needs.
• Maintain regulatory documentation, including supplier files, MSDS, chemical labeling, and COAs for raw materials.
• Monitor completion of corrective actions for quality audit findings
• Manage status of inventory by updating status from conforming to non-conforming through IQMS
• Manage COAs on raw materials
• Review and audit incoming materials as needed.
• Program and operate CMM machine.
• Enforce company policies and follow all safety procedures.
• Perform other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Equal Opportunity Employer

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