A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Director of Verification and Validation
A company is looking for a Senior Director, Verification & Validation. ...
Senior Director of Product-Open Banking
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions,...
Senior Director of Federal Government Affairs
A company is looking for a Senior Director of Federal Government Affairs to engage with Congressional offices and stakeholders on federal government affairs strategy. ...
Senior Director of Engineering, Meraki Dashboard
You will take Meraki Dashboard to the next level of simplicity and scale as we innovate around opportunities in AI and security to meet the needs of administrators of some of the largest networks in the world. That's a lot of different areas of responsibility! We will help you pick them up because w...
Senior Director of Retail
A company is looking for a Senior Director, Industry, Retail to manage relationships and drive sales within the retail sector. ...
Vice President (VP) of Account Management/Customer Success
Minimum of 10 years of experience in Account Management and Customer Success leadership roles. Proven track record of cultivating a network of senior industry relationships. We seek a driven and experienced Vice President to lead and scale our Account Management/Customer Success function. Lead, hire...
Senior Director of Product Marketing
We are looking for a strong Senior Director of Product Marketing to build out and own the go-to-market strategy and execution for all Kira Learning products. Collaborate closely with cross-functional teams, including Product, Design, Engineering, and Customer Success, to ensure successful product la...
GTM Senior Business Systems Analyst, Customer Success
Collaborate with Customer Success, Professional Service, Customer Support, Analytics and other technology teams to build a cohesive and unified view of Customer Success data. Analyze the current state and effectiveness across the Customer Success processes and implement solutions to automate and imp...
Senior Director of Prospect Research and Management
The Senior Director of Prospect Research and Management (Senior Director, PRM) is a key member of the San Francisco State University Development team, with responsibility for leadership and direction of the University’s robust prospect research and management program. The Senior Director, PRM is the...
Senior Director of Development, Lam Family College of Business (Administrator II) - Development Office
Reporting to one of two Executive Directors of Development, the Senior Director of Development of the College of Business supervises the Associate Director of Development and plans, organizes, and implements the College’s major and principal gifts fundraising program. The Senior Director will have t...