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Client Service Associate

Client Service Associate

BoulayEden Prairie, MN, US
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We are currently seeking a talented and enthusiastic individual to join our Wealth Management Team. This is an exciting opportunity for an individual looking to join a synergistic team that values its employees and client relationships. You would be responsible for executing excellent proactive service to our clients while working collaboratively with our Wealth Management team. This is an in-office role based out of our Eden Prairie Headquarters, with some flexibility to work from home.

We want to help you build a career fit for your life.

If you are looking for a unique opportunity to continue advancing professionally, bring a fresh perspective, and ensure a balance between personal and professional ambitions, Boulay may be the right fit for you.

Key Responsibilities :

  • Communicate and collaborate with clients and team members to provide excellent service to current and prospective clients.
  • Prepare documents for client meetings.
  • Research and resolve client and team member questions and issues relating to financial accounts and service requests, collaborating with custodians and team members.
  • Execute set-up and transfer of funds for new investment accounts
  • Assist with client account administration functions.
  • Responsible for accurately handling all aspects of client account opening and maintenance.
  • Work directly with custodians to resolve client account issues.
  • Utilize CRM system for daily tasks, tracking and documentation of client data, and documenting updates to current assigned work.

Requirements

  • College Degree
  • Experience working in a client or customer service role
  • Possess strong interpersonal skills, a team-based attitude, and a desire to collaborate
  • Effective use of technology / software
  • Flexible to changing circumstances and client needs
  • Desire to provide concierge quality customer service
  • Proficient in Microsoft Office Suite with strong attention to detail, ability to learn quickly, and maintain confidentiality.
  • Effective communicator with strong multitasking, prioritization, interpersonal skills, and a collaborative, client-focused mindset.
  • The salary range is $56,000-$82,000. Final compensation may vary depending upon an individual’s experience, knowledge, and skills. Individuals may be eligible for additional compensation in the form of incentives, commissions, profit sharing, and more, depending on the role. Boulay offers a wide range of benefits such as medical, dental, vision, 401k, flexible schedules, hybrid (or remote, as applicable) work environment, paid time away, and more.

    Boulay is committed to providing reasonable accommodation to all applicants .  If you require any accommodation, contact Maria at mploen@boulaygroup.com.

    Boulay is committed to attracting and developing highly talented professionals while providing a premier and inclusive candidate experience. Our Talent Acquisition Team strives to source and recruit diverse talent with an entrepreneurial mindset who will help contribute to the Firm's continued success.

    Benefits

  • Flexible Working Hours
  • Paid Holidays, PTO, Personal Time
  • Remote & Hybrid Work Arrangements
  • Mentorship Programs
  • Training & Development Programs
  • Extensive Benefits Offerings
  • Open Doors at All Levels
  • Employee Appreciation Activities
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    Client Service Associate • Eden Prairie, MN, US

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