Licensed Insurance Representative - Onsite

Category : CustomerService / Support

This position will be based on-site atour Port Saint Lucie, Floridalocation.

AboutTP

Teleperformance is a global, digitalbusiness services company. We deliver the most advanced,digitally powered business services to help theworld’s best brands streamline their businessin meaningful and sustainableways.

With more than 500,000 inspired andpassionate people speaking more than 300 languages, our globalscale and local presence allow us to be a force of good insupporting our communities, our clients, and theenvironment.

Benefits of working with TPinclude :

• PaidTraining
• CompetitiveWages
• Full Benefits (Medical, Dental, Vision,401k and more)
• Paid TimeOff
• Employee wellness and engagementprograms

Teleperformance andYou

Our Licensed Insurance Representativesare a very important part of our family. You will be the eyes andears for our team, fielding customer inquiries and findinginnovative ways to respond.

Working in a collaborative and engagingenvironment, you will have the chance to interact with people fromall walks of life and no two days will be the same.

As you continueto grow and challenge yourself, you will discover your potentialcan take you anywhere you want to go.

YourResponsibilities

As a LicensedInsurance Representatives, your main responsibility is to findinnovative ways to respond to varying questions, issues, andconcerns

• Handle and carefully respond to all inbound andoutbound customerinquiries
• Provide excellent customer service through activelistening
• Work with confidential customer information and treatit sensitively
• Aim to resolve issues on the first call by beingproactive, patient, empathetic, andunderstanding
• Appropriately communicate with customers, exercisingretention efforts ifneeded
• Identifycustomers who are comparison-shopping and inquiring about contractterms, assisting the customer with the correct priceplan
• Compassionately handle sensitive situations surroundinghealthcare needs, education, and preventionplanning

We’relooking for fearless people people who areinspired to deliver only the best in all that wedo.

• Ability to work remotely in a virtual teamenvironment
• 6 months Customer service experiencepreferred
• Over 18 years ofage
• Ability totype 25 wpm
• High School Graduate orGED
• Comfortwith desktop computersystem
• Proven oral& written communicationskills
• Logicalproblem-solving skills
• Ability to navigate Windows operatingsystems
• Organization and workprioritizing skills
• Possess an active home state Property &Casualty License

Be Part of Our TPFamily

It is our missionto always provide an environment where our employees feel valued,inspired, and supported, so that they can bring their best selvesto work every day.

We believe that when employees are happyand healthy, they are more productive, creative, and engaged. Weare committed to providing a workplace that is conducive tohappiness and a healthy work-life balance.

We also believethat to be our best selves, we need to be surrounded by people whoare positive, supportive, and challenging.

We are committed tocreating a culture of inclusion and diversity, where everyone feelswelcome and valued.

Teleperformance is an Equal OpportunityEmployer