A company is looking for a Technical Support Engineer.
Key Responsibilities
Debug OpenTelemetry instrumentation issues and troubleshoot ClickHouse queries
Build support infrastructure, including knowledge base and processes
Engage with the open-source community through GitHub, Slack, and technical forums
Required Qualifications
1+ years of experience in technical support or DevOps role
Hands-on experience with observability tools like Grafana and Prometheus
DevOps background, including containerization and cloud platforms
Programming ability in at least one language (Go, Python, JavaScript preferred)
Customer-focused mindset with a passion for helping technical users
Technical Support Engineer • Saint Paul, Minnesota, United States