IT Support Specialist

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for an IT Remote Support Specialist I to provide customer service support for technical issues related to hardware, software, and network services.

Key ResponsibilitiesProvide technical support for applications, software, hardware, and network servicesPerform access administration tasks for onboarding, termination, and modificationsCreate and maintain support documentation and knowledge articlesRequired QualificationsA four-year degree or a high school diploma with at least 2 years of customer service experienceDisplayed aptitude for IT through volunteerism, coursework, certifications, or related projectsPrior experience in an IT Service Desk / Help Desk is preferred but not requiredAvailability to work a 5x8 rotating schedule

9 days ago
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