RCO Business Support Specialist

Overview :

PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients.

When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.

Job Summary :

We’re looking for an RCO-Business Support Specialist to join our PharmScript team within our Revenue Cycle Operations Facility department.

As an RCO Business Support Specialist, you will support the various departments in Revenue Cycle Operation by handling duties not limited to data entry, reconciliation, mail, etc.

The ideal candidate is a people person who enjoys troubleshooting, resolving problems and data entry. For you, no task feels too small and no challenge impossible.

Excellent communication and interpersonal skills are essential.

Responsibilities :

Applies incoming payments in compliance with financial policies

Research and coordinate with accounting to resolve discrepancies

Adjusts the accounts, as necessary

Coordinates with billing and accounting in the processing of refunds

Generates the refund request and provides the proper documentation

Applies the refund to the account and maintains the Refund database

Performs the data entry of miscellaneous charges

Performs the data entry for administrative changes to the account

Distributes mail and faxes via our electronic database (Docutrack)

Opens returned mail, sorts, and keys in specific information accurately and timely

Keys in the updated address provided by the National Change of Address Database

Scans correspondence / documents to our internal electronic database (Docutrack)

Print and mails correspondence / documents as directed.

Other duties may be assigned to support the department

Qualifications :

High school degree or GED is required

Able to work independently, as well as in a diverse team environment

Reliable, able to work under pressure and meet deadlines

Excellent communication skills; professional demeanor

Physical Demands and Work Environment :

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job :

May sit or stand seven (7) to ten (10) hours per day

The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently

May be necessary to work extended hours as needed

May lift and / or move up to 25 pounds

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Knowledge, Skills, and Abilities :

Basic mathematical knowledge

Easily navigates between different computer software and databases

Adaptability

Data Entry

We Offer :

PharmScript offers a robust suite of benefits to support employees and their families.

Health and Wellness Benefits

Medical, Prescription Drug, Dental, and Vision coverage for you and your eligible dependents

Maternity care program and infertility services

Tax-favored Health Savings Accounts, Healthcare, and Dependent Care Flexible Spending Accounts

EAP Assistance Program with 24 / 7 access to free counseling, legal guidance, and financial resources

Paid Time Off and Holidays

15 PTO days annually and 6 paid / floating holidays

Retirement Planning

401(k) retirement planning with company match

Commuter Benefits

Transit / Parking Spending Account

Voluntary Benefits

Employee Life and Accidental Death & Dismemberment, Short / Long-term Disability, Critical Illness, Accident, and Hospital Indemnity plans are available for you and eligible dependents

Other Perks and Benefits

Legal & Identity Theft Protection Programs

Employee Discounts : Instant savings on hundreds of products and services

Pet Insurance

Employee Support Program to eligible employees in times of urgent need

Pay Transparency :

To reinforce our commitment to fair and equal pay transparency, PharmScript’s compensation is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge, education, skills, and office / market location.

EEO Statement :

PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO / Minorities / Females / Disabled / Veterans

Min : USD $16.00 / Hr.

USD $16.00 / Hr.

Max : USD $16.00 / Hr.

USD $16.00 / Hr.