JMS is hiring a Terminal Manager for our partner in Knoxville, Tennessee! This dynamic role involves overseeing operations, managing day-to-day activities, and ensuring excellent customer service.
The Terminal Manager is responsible for supervising approximately 90 CDL drivers and 150 escort / pilot vehicle operators for oversized home shipments across the Knoxville metro area.
Key duties include full P&L responsibility ($40M), team leadership, training, hiring, payroll, maintenance, incident investigations, risk management, and maintaining FMCSA compliance.
The position offers flexibility for some remote work.
Essential Job Functions :
- Oversight of transportation equipment and personnel
- Evaluate practices, procedures, and facilities to assess risk and adherence to Federal Motor Carrier Safety
- Administration (FMCSA) Regulations
- Familiarity with shipment options, legal issues, government regulations, and safety procedures is required, as is knowledge of geography, mathematics, and computer applications
- Conducts investigations to determine the root cause for any incidents within the region. Analyze, follow-up, close action items, and retrain regionally for all vehicle accidents involving company personnel and / or equipment
- Develop and implement policies and procedures
- Manage personnel activities and schedules and oversee shipment coordination and routing
- Recommend solutions to issues, improvement opportunities, or new prevention measures
- Report operational statistics to Senior Management and Customers as requested
- Oversee budgets, safety procedures, and operational documentation
- Research and correct customer problems and complaints
- Partner with the Regional Safety Managers and Corporate in reviewing / analyzing safety & operational
- functionality and developing future strategies
- Maintain a working knowledge of all FMCSA regulations and state-specific regulations by reviewing pending and upcoming changes by the DOT
- Ensure the Region is prepared for all future compliance requirements
Required Skills :
- A College Degree in Business or Logistics preferred
- 5+ years of proven experience in Logistics / Transportation management
- Understanding of FMCSA Compliance
- Good knowledge of data analysis and risk assessment
- Excellent organizational and motivational skills
- Outstanding attention to detail and observation ability
- Ability to produce reports and develop relevant policies
- Exceptional communication and interpersonal abilities
- Exceptional problem-solving abilities
- Ability to hold others accountable to standards on safety, compliance, and policy
- Must have a positive attitude
- Must have the ability to work in a team environment
- Must be able to travel to home building facilities within the region (day trip) 20%-30% of the time
- Proficient in Outlook / Word / Excel / PowerPoint
Preferred Skills :
- Previous experience in OS / OW shipments or Mobile Home hauling
- Previous permitting experience
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