Events Coordinator

Principal Responsibilities :

Position Summary :

The Events Coordinator will work closely with the Arts & Culture Team and Special Needs Team, and assist in all aspects of events, memberships, registration and administrative tasks.

Events include year-round author talks, film presentations / talks, educational lectures, recitals, Palm Beach Jewish Film Festival, and the Inclusion Institute.

These events may be presented in-person or virtually, occasional evening or weekend.

The Events Coordinator is expected to assist in the renewal of members, recruitment of participants, reporting, coordinating and implementing events.

Additionally, the Coordinator will assist and / or register individuals over the phone for specific events. A good phone and email personality is essential for this position.

Essential Duties & Responsibilities :

Operations and Logistics

Answer phone calls and work events while providing exemplary customer service to current, past and potential members and attendees

Research new and possible venues for events

Handle volunteer confirmations and questions as needed

Responsible for vendors relations and management, acquiring quotes, menus and other elements related to logistics

Prepare materials as needed for events

Coordinate hospitality (airfare, hotel reservations, transportation, etc) for speakers as needed

Communicate with high-level members and donors about upcoming events

Enter JCC events onto various community calendars for marketing purposes

Write engaging social media copy for events

Assist individuals with registrations issues, take registrations over the phone, troubleshoot technology issues

Make sure both JCC locations have appropriate marketing materials for upcoming events

Schedule room use for on-site events and Zoom meetings for virtual events

Check-in registrants for events on- and offsite

Manage film festival website

Perform drops of checks / cash payments into on-site location as needed

Prepare and submit payment requests to Accounting

Create invoices for individuals, members or organizations as needed

Track expenses in excel spreadsheets

Utilize CRM software

Minimum Qualifications :

Experience & Qualifications :

Must have at least 3+ years of relevant experience

High School Diploma or equivalent required; College Degree preferred

Microsoft Word / Excel / Outlook competency

Demonstrable knowledge of Jewish history, tradition, culture preferred

Comfort and ability to cold call prospects

Compelling and thoughtful writer

Feel comfortable asking questions to other members of department

Flexibility with work hours and work location (i.e. Boynton Beach or Palm Beach Gardens campus) need by the business, including evenings and weekend events as needed

Strong attention to detail, customer service skills and a great attitude and desire to help others achieve their goals

Willingness to learn and embrace the culture at the Mandel JCC

Strong people skills - you're approachable, a good listener, and empathetic

Ability to work efficiently, effectively and independently to complete assignments in a fast-paced environment with multiple competing tasks and demands

Ability to work collaboratively with agency staff members to form a positive, supportive team atmosphere, and maintain courteous and professional working relationships with clients, vendors and outside contacts of agency

Reliable form of transportation, ability to work in either JCC location or off-site is required

Experience with a CRM system

Experience with online ticketing and event platforms