Training Specialist

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.

More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as a Training Specialist at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

• Provides an exceptional colleague experience in learning and onboarding.
• Innovates and tries new tools and techniques to create learning interactions.
• Continuously improves the training program utilizing the best delivery option for each interaction to include a variety of live and on-demand approaches.
• Uses the full capabilities of the tools and platforms available to create highly effective learning content.
• Creates, revises, and improves current processes and procedures that will aid in the consistency of the training program.
• Supports and mentors new colleagues, encouraging questioning and participation.
• Coordinates with colleagues to ensure they obtain appropriate licensing.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

• Strong communication and presentation skills, especially the ability to convey complex material in simpler terms, using various channels such as virtual presentations, job aids, and procedures.
• High empathy and emotional intelligence.
• P&C licensed, with client-facing experience, and an expert user of the agency management system, carrier systems, and related tools.
• Strong coverage knowledge, including applying it to client / prospect scenarios.
• Commitment to continuing education, professional growth and development.
• The desire to coach and develop colleagues, with an understanding of effective teaching methodologies and tools.
• Demonstrated aptitude with Microsoft Office, especially Word, PowerPoint, and OneNote.

These additional qualifications are a plus, but not required to apply :

• Prior training delivery experience.
• Family Office experience.
• Various roles held within PCS would be a plus.
• Knowledge and practical experience in applying Adult Learning Theory.
• Insurance certifications are a plus.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote
• Charitable contribution match programs
• Stock purchase opportunities
1 day ago