Search jobs > Atlanta, GA > Reservation agent
Job Description
- Answer phone calls and emails promptly and professionally
- Secure reservations based on guest preferences, dates, and availability
- Process payments securely and accurately
- Provide clear and concise information about our offerings (e.g., rooms, amenities, rates, policies)
- Upsell and recommend additional services or upgrades to enhance the guest experience
- Modify or cancel reservations according to guest requests and company guidelines
- Address guest concerns and complaints in a courteous and professional manner
- Maintain accurate reservation records and ensure all guest information is up-to-date
- Work effectively with other departments to ensure a smooth guest experience
Requirements
- Excellent customer service skills with a focus on guest satisfaction
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficient in computer skills, including reservation systems and Microsoft Office Suite
- A positive and professional attitude
- Excellent time management and organizational skills
- Detail-oriented with a strong accuracy record
Benefits
Good Pay and Benefits
Requirements
Excellent customer service skills with a focus on guest satisfaction Strong communication and interpersonal skills Ability to work independently and as part of a team Proficient in computer skills, including reservation systems and Microsoft Office Suite A positive and professional attitude Excellent time management and organizational skills Detail-oriented with a strong accuracy record
Reservations Agent
A company is looking for a Reservations Agent. ...
Reservations Agent
Secure reservations based on guest preferences, dates, and availability. Modify or cancel reservations according to guest requests and company guidelines. ...
Reservations Agent
Securereservations based on guest preferences dates andavailability. Modifyor cancel reservations according to guest requests and companyguidelines. ...
Reservations Agent
Answer General Reservations e-mail, retrieve and distribute mail. Keep an eye on same-day reservations, addressing any reoccurring issues. ...
Travel Reservations Agent (REMOTE)
Applicants must be located in the United States The Travel Reservations Agent will be responsible for providing expert travel advice, planning itineraries, booking travel arrangements, and offering exceptional customer service. Proven experience as a travel agent or in a similar role within the trav...
Reservations Agent
Secure reservations based on guest preferences, dates, and availability. Modify or cancel reservations according to guest requests and company guidelines. ...
Reservations Agent
Secure reservations based on guest preferences, dates, and availability. Modify or cancel reservations according to guest requests and company guidelines. ...
Reservations Agent
Secure reservations based on guest preferences, dates, and availability. Modify or cancel reservations according to guest requests and company guidelines. ...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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Administrative Assistant - Senior
Responsible, courteous, and organized individual who sought to greet clients in person and over the phone while performing general office work and various administrative support functions. Provides varied and advanced administrative and support services to the Department of Grants and Community Deve...