Talent.com
Manager, Product System and Analytics

Manager, Product System and Analytics

Blue Cross and Blue Shield of Kansas CityKansas City, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Guided By Our Core Values And Commitment To Your Success

We provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include :

  • Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
  • Annual incentive bonus plan based on company achievement of goals
  • Time away from work including paid holidays, paid time off and volunteer time off
  • Professional development courses, mentorship opportunities, and tuition reimbursement program
  • Paid parental leave and adoption leave with adoption financial assistance
  • Employee discount program

Job Description

The Product System and Analytics Manager has a deep understanding of health plan operations, plan benefits, system integrations, and product analytics to oversee and guide a team of Product System Analysts and develop comprehensive product reporting. This includes responsibility for reviewing their work for quality assurance and standardization and directing their work by ensuring solutions are thoroughly sound through a strong knowledge of plan requirements (both State and Federal), identification of upstream / downstream impacts, gaps and dependencies. This individual has experience documenting business processes workflows as well as gathering business requirements to solve complex business operational and technical problems through the use of the Product System / Unified Product Platform (UPP) and related solutions and collaborating with internal and external stakeholder groups. This individual will serve as a champion for leveraging product data to improve overall business effectiveness and will provide information and analytic findings to Blue KC product organization utilizing UPP data along with related data from other areas of the business (membership, claims, etc). Under general direction, designs and executes moderately complex analysis through the creation of dashboards and ad hoc reports. Provides project leadership and direction with other analytical organization and IT system partners.

Responsibilities

  • Lead a team of Product System Analysts to provide guidance on their day-to-day work, provide contextual healthcare and technical knowledge to identify gaps in work as well as upstream and downstream impacts, and review their work for quality assurance and standardization
  • Provides oversight for the Unified Product Platform (UPP) and is responsible for managing Blue KC's relationship with FJA as the UPP system vendor.
  • Provides oversight for the annual UPP budget and continually prioritizes system enhancements to ensure business and financial goals are met.
  • Provides oversight of Product Configuration, including the Large Group New Sales and Renewal processes and the maintenance of all Small Group and IFP products within the UPP applications.
  • Establishes Service Level Agreements (SLAs) with affected stakeholders and monitors the progress and accuracy of Product Configurations.
  • Manages participation in the Benefit Exception process and similar initiatives to ensure benefits can be supported in the system.
  • Facilitate resolution of configuration issues with impacted stakeholders.
  • Provides oversight of integration of Product Information with downstream processes and entities. Ensures the team has a thorough understanding of integration points and provides integration information and best practices for integration to interested parties. Champions the appropriate use of Product data throughout the organization.
  • Serves as the owner of the Blue KC product models, core benefits and other product components to ensure that each instance of a plan / product adheres to Blue KC business rules and State and Federal regulatory standards.
  • Serves as the Subject Matter Expert (SME) for core benefits, product components, and programs both within Product Development and throughout the organization.
  • Maintains knowledge and understanding of current and pending regulatory standards, basic rating principles, and Blue KC business practices to provide appropriate oversight for UPP plan / product guardrails and administration.
  • Will lead the development of a new product reporting discipline through collaboration and engagement with Sales, Actuary, Finance, etc.
  • Ensures the accuracy and availability of Product data for reporting and the availability of reporting interfaces to ensure product report requests are fulfilled appropriately.
  • Develops and writes executive summaries for reports related to analytic findings and for opportunities for improved product management.
  • Provides ongoing technical support to internal product team related to reporting requests, analytic findings and platforms utilized by Blue KC.
  • Investigates and mines data to discover areas of opportunity for improving overall performance of the product portfolio.
  • Minimum Qualifications

  • Bachelor's degree in business, information management, IT systems, health care administration, or related academic field; or an equivalent combination of education and experience
  • 10 years of relevant experience, including prior experience working in and leading interdisciplinary project teams
  • Experience managing multiple Market Segments and product lines subject to unique regulatory requirements.
  • Moderate to thorough knowledge of benefits market : funding types, regulatory context, and medical benefits.
  • Prior experience with or exposure to health insurance products and data.
  • Preferred Qualifications

  • MBA, MHA or equivalent combination of education and experience.
  • Demonstrated ability to lead the development of comprehensive reporting and ensuring data integrity.
  • Data integration and user experience design
  • Excellent verbal and written communication skills.
  • Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

    serp_jobs.job_alerts.create_a_job

    Product Manager • Kansas City, MO, US

    Job_description.internal_linking.related_jobs
    People Analytics Manager

    People Analytics Manager

    CBIZUSA, Missouri, Kansas City
    serp_jobs.job_card.full_time
    With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Aisles Online Manager

    Aisles Online Manager

    Hy-Vee Food StoresLiberty, MO, United States
    serp_jobs.job_card.full_time
    Additional Considerations (if any) : .At Hy-Vee our people are our strength.We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and commi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Service Manager III

    Service Manager III

    BHLake Waukomis, MO, United States
    serp_jobs.job_card.full_time
    The Crossing at Barry Road Apartments - Kansas City, MO.Full Time 30-40 hours per week.Day - including weekend and oncall. JOB TITLE : Service Manager III.Unit Size : More than 500 units and / or multip...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Operations Manager

    Operations Manager

    Id LogisticsEdgerton, Kansas, US
    serp_jobs.job_card.full_time
    If you are an internal candidate applying for this role please log into the internal careers ADP portal to submit your application. About US : ID Logistics (IDL), a global leader in third-party logi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Physical Therapy Care Manager Home Health

    Physical Therapy Care Manager Home Health

    AdventHealth Home Health and HospiceDe Soto, KS, US
    serp_jobs.job_card.full_time
    Home Health Physical Therapy Care Manager AdventHealth Home Health.All the benefits and perks you need for you and your family : . Whole Person Wellbeing Resources.Mental Health Resources and Support....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Integrated Marketing Manager

    Integrated Marketing Manager

    AEGRiverside, MO, United States
    serp_jobs.job_card.full_time
    Kansas City Current is home to the best-in-class training facility and the first stadium built for a women's sport team.Our organization is committed to seeing the fullest potential of our athletes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Website Specialist

    Senior Website Specialist

    CoxLansing, KS, United States
    serp_jobs.job_card.full_time
    Cox Automotive is transforming the way the world buys, sells, and owns cars with industry-leading digital marketing, software, financial, wholesale, and e-commerce solutions for consumers, dealers,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Shift Manager - Earn Up to $37 / hr

    Shift Manager - Earn Up to $37 / hr

    TradeJobsWorkforce64151 Kansas City, MO, US
    serp_jobs.job_card.full_time
    We are looking for seasoned Shift Supervisor / Assistant Manager candidates who can bring their previous experience and add value to our growing brand. As we are a growing start-up company, there will...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr Product Manager - Network & Device Asset Lifecycle Management

    Sr Product Manager - Network & Device Asset Lifecycle Management

    T-Mobile USA, Inc.Overland Park, KS, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Manger

    IT Manger

    TradeJobsWorkforce64150 Riverside, MO, US
    serp_jobs.job_card.full_time
    IT Manager Job Duties : Maintains information technology strategies.Researches and im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Auto Care Center Team Associate

    Auto Care Center Team Associate

    WalmartLeavenworth, KS, United States
    serp_jobs.job_card.full_time +1
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual or quarterly performance incentives.Additional compensat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Food Service Manager

    Food Service Manager

    TradeJobsWorkForce64151 Kansas City, MO, US
    serp_jobs.job_card.full_time
    Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Technical Product Management

    Manager, Technical Product Management

    T-Mobile USA, Inc.Overland Park, KS, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Territory Manager, Temperature Management

    Territory Manager, Temperature Management

    ZOLL ResuscitationCleveland, MO, United States
    serp_jobs.job_card.full_time
    At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Military Intelligence

    Military Intelligence

    NavyLake Winnebago, MO, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr. Broadband Fiber Hardware Product Manager

    Sr. Broadband Fiber Hardware Product Manager

    T-Mobile USA, Inc.Overland Park, KS, United States
    serp_jobs.job_card.full_time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Success Manager

    Client Success Manager

    TradeJobsWorkForce64150 Riverside, MO, US
    serp_jobs.job_card.full_time
    Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Manager

    Shift Manager

    Burger KingSmithville, MO, US
    serp_jobs.job_card.full_time
    As a Shift Manager, you’ll support the restaurant’s day-to-day operations and help create a positive and productive environment. You'll coach team members, ensure food safety, and drive service exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    IT Professional

    IT Professional

    NavyPleasant Valley, MO, US
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Plant

    Manager, Plant

    Premium WatersRiverside, MO, US
    serp_jobs.job_card.full_time
    Do you want to work for a company that cares about it's people, healthy products and community in which we live and work? This is your opportunity to be a part of a growing organization that co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30