A company is looking for a Director of Customer Onboarding & Implementations.Key Responsibilities : Ensure HIPAA-compliant confidentiality with client dataOversee departmental productivity and performance, managing procedures and workflowsIdentify opportunities to improve service quality and customer satisfactionRequired Qualifications : Minimum 5 years of experience in RCM operations or client services onboarding / implementationsStrong financial management skills including forecasting and analysisKnowledge of billing software, preferably Kareo and AzaleaIn-depth knowledge of revenue cycle management principles and practicesMinimum 5 years of supervisory experience
Director of Customer Success Enablement
A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals. ...
Global Director of Customer Experience - Janus
The Global Director of Customer Experience is responsible for directing and overseeing all aspects of JBI’s global customer service policies, objectives and initiatives. Influence the strategic plans and priorities of internal/external partners to ensure delivery of customer service efficiencies and...
Director of Customer Account Management
A company is looking for a Director of Customer Account Management. ...
Director of Customer Success
The Director of Customer Success will report to the VP of Customer Experience and be responsible for the creation of a new Customer Success Department and structure for M-Tech to deploy globally. We are looking for an Enterprise Director of Customer Success that has a track record of successfully im...
Director of Customer Solutions Engineering
A company is looking for a Director of Customer Solutions Engineering. ...
Director of CAR-T Customer Success
Internally known as a Director of Marketing, this opportunity will be a fast paced, highly visible role, with responsibility to anticipate Authorized Treatment Center (ATC) customer challenges, proactively providing solutions, and providing the customer lens internally for non-promotional customer f...
Director of Customer Service
The Director of Customer Support is a key member of the Leadership Team and will collaborate with other senior leaders to drive the strategic direction of the organization. Lyra Technology Group is seeking a Director of Customer Service for one of their operating companies. The Director of Customer ...
Director of Customer Success
The Director of Customer Success will report to the VP of Customer Experience and be responsible for the creation of a new Customer Success Department and structure for M-Tech to deploy globally. We are looking for an Enterprise Director of Customer Success that has a track record of successfully im...
Director of Customer Service
The Director of Customer Support is a key member of the Leadership Team and will collaborate with other senior leaders to drive the strategic direction of the organization. Lyra Technology Group is seeking a Director of Customer Service for one of their operating companies. The Director of Cust...
Director of Clinical Onboarding & Development
As a core member of the Learning and Development team the Director Clinical Orientation and Development will also support the delivery of dedicated content for clinical leaders as part of our core programs as needed. Lead the development of a redesign of the methods, timing and implementation plans ...