Staff Assistant I - Interim Housing Skid Row Team, N271

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).

HFH supports the Los Angeles County Homeless Initiative’s recommendations and efforts to address and combat homelessness in the communities within Los Angeles County.

Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.

The HFH Interim Housing Program serves individuals with complex health and / or behavioral health conditions who need a higher level of support services than is available in most shelter settings.

The program offers temporary housing in a stable environment to assist clients in stabilizing, increasing independence and completing permanent housing goals.

HFH was recently awarded funding from the state to support with addressing the unique needs of people experiencing homelessness in the Skid Row region of Los Angeles.

Through collaborations with other county departments and entities that include the Department of Mental Health (DMH), Los Angeles Homeless Services Authority (LAHSA), and Homeless Initiative, HFH will implement a series of strategies that include interim and permanent housing opportunities, training and technical assistance, and enhanced mental / behavioral health services for Skid Row residents.

The Staff Assistant I position will support members of the Interim Housing Skid Row Team with a variety of administrative and specialized clerical tasks that include but are not limited to : referral facilitation, engagement with referral partners, and contracted providers, and data entry and tracking.

They will work across multiple members of the Interim Housing Skid Row Team and collaborate with other administrative personnel within the Interim Housing program.

Ideal candidates will be organized, capable of reviewing and prioritizing multiple tasks at a time, and flexible to meet the changing needs and demands of this work.

ESSENTIAL FUNCTIONS

• Coordinates meetings between internal and external stakeholders’ engagement in Interim Housing operations within and around Skid Row.
• Completes data entry, tracking, and supports reconciliation of interim housing program placement referrals and transfers.
• Supports Skid Row team staff in the compiling of and completion of reports on project deliverables.
• Prepares meeting agendas and notes as needed.
• Liaises with internal HFH staff in the ordering and inventorying of program supplies.
• Leads in the development and dissemination of ongoing and ad hoc communications on program and project updates to applicable internal and external stakeholders that may include presentations, memorandums, reports, or other documents.
• Makes appointments and arranges conferences, trainings, and meetings for HFH personnel as applicable; coordinates and schedules applicable internal and external personnel (e.

g., HFH personnel and / or HFH community / contractor agencies) with respect to HFH trainings, meetings, events; maintains training calendars, vacation calendars, etc. as needed

• May support in the preliminary analysis and / or review of data, and support Skid Row team in development and tracking of recommendations to enhance program operations.
• Performs other clerical, general administrative / technical assistance duties as assigned.

JOB QUALIFICATIONS

Education / Experience

One year experience in a highly responsible secretarial capacity or a supervisory clerical capacity.

Certificates / Licenses / Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan and the Health Clearance process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Experience in assisting and providing services to vulnerable populations, e.g., people who are experiencing homelessness or at risk of being homeless.
• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc.
• Able to multi-task and set workload priorities for time sensitive projects / tasks.
• Ability to problem solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise / clear manner;

ability to work within a project team and / or independently.

• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling Occasionally

Reach Outward Occasionally

Reach Above Shoulder Occasionally

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 50 lbs.

Push / Pull Occasionally - Up to 50 lbs.

See Constantly

Taste / Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs. / day)

Frequently (2 - 5 hrs. / day)

Constantly (5+ hrs. / day)

WORK ENVIRONMENT

Currently Remote Work and a General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.