ServiceNow Developer - Asset Mgmt

Job Title :

ServiceNow Developer - Asset Mgmt

Location : OH - Columbus

OH - Columbus

What you'll do :

The ServiceNow developer role will play a critical role in both the development and operational support of the ServiceNow platform.

This role will be a part of a development team, playing a critical part in implementing new strategic capabilities and improving existing functions in ServiceNow.

What we are looking for :

• Act as a key contributor in developing and implementing ServiceNow capabilities at Western Alliance Bank.
• Operational support and continual improvement of Western Alliance Bank’s ServiceNow instance in partnership with our Product Owners
• Develop metrics, governance, and documentation for ServiceNow development efforts.
• Participate in developing IT strategy and ensuring that development processes support those objectives.
• Develop strong relationships with technology and business leaders.
• Comfortable developing and managing continual improvement plans for ITIL processes.
• Develop, align, and continually improve development documentation.

Qualifications :

• 8+ years of experience in software engineering required.
• 5+ years of experience configuring and developing applications on the ServiceNow platform required.
• Two or more of the following ServiceNow certifications : Certified Systems Administrator (CSA), Certified Application Developer (CAD), or Certified Implementation Specialist (CIS) required.
• Experience integrating multiple data sets into ServiceNow, leveraging conflict, deduplication, and reconciliation rules to maintain the data integrity required.
• Foundational certification in ITIL v3 or above is required.
• Understanding of IT workflows as well as experience with at least two of the following : ServiceNow products : ITSM, ITOM, HAM, SAM, or GRC is required.
• Expert level development skills on the ServiceNow platform : JavaScript, Business Rules, Client Scripts, Flow Designer, Script Includes, etc. required.

Desired Competencies :

• Experience building integrations with 3rd party systems using REST and SOAP web services, preferred.
• Experience with Agile development process preferred.
• Previous experience working with Business Architecture concepts (TOGAF)
• Ability to demonstrate managing large organizational changes with excellent collaboration skills
• Experience with multiple ITSM tool transitions, specifically recent ServiceNow or Remedy experience.
• Comfortable operating in white space without direction, including developing strategies and improvement plans.
• Build and maintain strong relationships across the organization.

Benefits you’ll love :

We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.

In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!