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Implementation Manager (Remote - US)

Implementation Manager (Remote - US)

JobgetherUS
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This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Implementation Manager in the United States .

As an Implementation Manager, you will play a critical role in onboarding new clients and ensuring a seamless implementation experience. You will manage projects end-to-end, coordinating cross-functional teams to deliver timely and successful outcomes. Acting as the primary point of contact for client stakeholders, you will facilitate communication, mitigate risks, and resolve issues proactively. This role requires strong organizational skills, problem-solving abilities, and the ability to balance multiple priorities in a fast-paced, remote-first environment. You will continuously evaluate and optimize implementation processes, ensuring client satisfaction while contributing to the growth and efficiency of the team.

Accountabilities

In this role, you will be responsible for :

  • Managing the full implementation lifecycle for new clients, from project kickoff to go-live, ensuring milestones are achieved within agreed timelines.
  • Acting as the main point of contact for client stakeholders, providing updates, addressing concerns, and facilitating effective communication.
  • Collaborating closely with Customer Success Managers and internal teams to align implementation activities with client objectives.
  • Identifying and mitigating risks that may impact project delivery, proactively addressing any issues or roadblocks.
  • Maintaining accurate documentation, including project plans, timelines, and client communications.
  • Continuously evaluating and optimizing implementation processes to improve efficiency and client experience.

Requirements

The ideal candidate will have :

  • Previous experience in project management, preferably in SaaS or software implementation.
  • Strong interpersonal and communication skills, capable of managing client relationships effectively.
  • Excellent problem-solving abilities and the capacity to identify and resolve issues promptly.
  • Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Basic understanding of SaaS products and the technical concepts involved in implementation.
  • Comfort working in a start-up or remote-first environment.
  • Fluency in English, both written and spoken.
  • Benefits

    This role offers a competitive benefits package, including :

  • Fully remote position with flexibility across the U.S. (within specified states).
  • Collaborative, supportive, and feedback-oriented work environment.
  • Competitive compensation package.
  • Opportunities to work with cutting-edge technologies such as GenAI.
  • Annual company events for team building and engagement.
  • Autonomy to cultivate personal workflows and processes while contributing to overall team success.
  • Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

    When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

    🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.

    📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.

    🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.

    🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

    The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

    Thank you for your interest!

    #LI-CL1

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