Ops Specialist Client Account Profile CAP

Expedient Staffing Solutions
Jersey City, NJ, United States
Full-time

Job Description

The Ops Specialist - Client Account Profile (CAP) ensures proper setup and maintenance of new and existing accounts on the company's systems.

This role involves using systems like UAF, Keystone, and Fircosoft to manage account information and provide support to internal clients.

Key Responsibilities :

  • Set up, update, and close accounts as needed.
  • Code and maintain data in the company's systems.
  • Escalate and resolve issues, and handle incomplete or inconsistent information.
  • Communicate effectively with clients and team members.
  • Contribute to process improvements and understand the broader impact of account management on the firm.

Qualifications :

  • BA / BS degree.
  • Strong PC, organizational, and multitasking skills.
  • Professional communication and problem-solving abilities.
  • Detail-oriented with the ability to meet deadlines under pressure.
  • 8 days ago
Related jobs
Promoted
Expedient Staffing Solutions
Jersey City, New Jersey

The Ops Specialist - Client Account Profile (CAP) ensures proper setup and maintenance of new and existing accounts on the company's systems. This role involves using systems like UAF, Keystone, and Fircosoft to manage account information and provide support to internal clients. Set up, update, and ...

Expedient Staffing Solutions
Jersey City, New Jersey

The Ops Specialist - Client Account Profile (CAP) ensures proper setup and maintenance of new and existing accounts on the company's systems. This role involves using systems like UAF, Keystone, and Fircosoft to manage account information and provide support to internal clients. Set up, update, and ...

Promoted
Professional Career Solutions
Union City, New Jersey

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility .We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rel...

Promoted
DAT
Newark, New Jersey

Broker Customer Success Manager. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and ru...

Promoted
PMI (Project Management Institute)
Newark, New Jersey

Lead legal team members supporting the successful development and implementation of products, programs, and projects. Project Management Institute, Inc. JobPosting","title":"Manager, Global Compliance","datePosted":"2024-08-26T00:00:00","validThrough":null,"description":"What you will be doing\nYou ...

Promoted
VirtualVocations
Newark, New Jersey

A company is looking for a Client Support Specialist to assist clients with day-to-day questions using their software. ...

Promoted
Atlantic-IT.net
NJ, United States

Atlantic IT seeks a proactive and results-oriented Client Success Manager to join our team. Customer Engagement: Engage with customers to understand their needs and ensure their requirements are met throughout the project lifecycle. The Client Success Manager role at Atlantic IT is designed for a pr...

Promoted
conduet
Jersey City, New Jersey

You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:. Communicate with customers via phone, email and live chat. Work with internal departments to meet customer's needs. ...

Promoted
Multi-Pak Packaging
West Caldwell, New Jersey

The Customer Success Project Manager (CSPM) will work closely with the VP of Business Development in onboarding new accounts/customers. The CSPM will project manage the launch of the products including but not limited to, creation of project timelines, setting up documentation required for productio...

Promoted
Axelon
Jersey City, New Jersey

Project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering the project on time within budget and scope. The primary function of the role is to coordinate IT projects as a Project Manager. We are looking for a Project Manag...