Summary :
Goddess and the Baker is a fun, growing company with five Chicago locations, one in Wisconsin and our baking company. We are looking for Managers and Assistant Managers to help grow our team.
GENERAL MANAGER (GM)
REPORTS TO : OPERATIONS DIRECTOR
Summary :
Responsible for overall planning and directing the functional activities of the restaurant by driving sales, flowing profits, and developing a team that leads to successfully achieving company objectives
Essential Duties and Responsibilities :
- Knows the GAB mission statement and can execute
- Welcomes guests using the 10-4 rule
- Adheres to a budget and plans for the restaurant including sales goals, profit projections, capital requirements
and staff requirements
Acts as the Guest Services Coordinator during peak volume periods and assigns others as neededGenerate a profit through controlling food, labor and operating costs and driving salesCompletes regular inventory counts according to the company standardReviews the general business climate for the restaurant and adjusts staff and inventories, as neededAccurately prepare payroll for reviewManages all personnel files in accordance with local and federal lawsSchedules employees based on business needs and budgetHires, terminates, cultivates, and disciplines employees, including the proper handling of all documentationEnsures financial reporting is consistent with restaurant standards and produced monthlyOperates in an environmentally conscious manner minimizing the use of disposables when possiblePromotes restaurant marketing programsManages accurate online hours of operation for all platforms.Maintains a posted employee schedule in accordance with local and federal lawsMaintains the facilities of the restaurant to produce high quality food at the lowest possible cost.Ensures customers are serviced at the highest level of satisfaction through quality food, courteous employeesand quick response to needs
Adheres to general preventative maintenance requirements.Reports necessary repairs for the facility and provides follow-through to ensure repairs are completed.Develops and maintains an effective restaurant through hiring, training, compensation, motivation, terminationand review of all staff
Administrates annual reviews of all employees that meet the requirementsDevelops and maintains a program for sound employee relations with staff at all levels of the organizationProvides guidance and direction to employees to assist in their professional developmentCreates areas of responsibility for each member of the leadership teamEnsures all catering is executed according to the company standardProvides follow up email communication with all catering customers and maintains a positive workingrelationship
Other duties may be assignedRequired Skills and Education :
Oral and Written Communication SkillsHR FundamentalsKeyboard SkillsLoss PreventionCustomer RelationsComputer LiteracyP&L AnalysisDiplomacyProfessionalismHigh School Diploma or EquivalentPlanning & SchedulingProject ManagementTime ManagementInventory ManagementRestaurant Management ExperienceValid Food Handlers CertificationEmployment Type
Full-time