Responsibilities :
Support the maintenance and management of research labs (Novato, Las Vegas,
UK, other)
Develop and implement user acquisition campaigns for playtesting to enable the recruitment
of participants for current and future studies
- Identify tools and partner with vendors to improve research and operations
- Collaborate and scale research operations by crafting repeatable streamlined processes,
efficient practices and exemplary infrastructure.
Own and lead the development of research program strategy to help User Researchers run
studies and consolidate research findings
Coordinate a medium- and long-term testing schedule and clearly communicate the
department’s capabilities to teammates and partners
Travel, both domestic and international may be required
Minimum Qualifications :
- BA / BS degree in Human-Computer Interaction, Cognitive Science, Experimental / Cognitive
- Psychology, Statistics, or another related field, or equivalent practical experience
- Familiar with User Research and / or Research focused tools and methodologies
- Experience with participant recruitment, vendors and managing relationships between
in-house and vendor partner teams
- Track record for scaling operational efforts, research programs, and project coordination
- Strong organizational skills, able to work autonomously
- Comfortable speaking and leading discussion with a variety of business partners and
team members
Strategic problem solver with the ability to build and implement department-wide plans
Preferred Qualifications :
- 3-5 years research operations experience
- Previous vendor management experience
- Passion for or experience in Video games, especially AAA console / PC products
Schedule Requirements :
Monday to Friday, standard business hours
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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