A company is looking for an IT Service Desk Technician.Key Responsibilities : Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications : Experience in an IT help desk environmentStrong Knowledge of IT Systems and ITIL StandardsExperience with Active Directory, Microsoft Exchange, Microsoft AzureAbility to work additional hours, any shift, and on-call shifts if neededMust be able to self-manage
IT Service Desk Technician
Key Responsibilities:Provide first-line response for users requiring IT help desk assistanceEscalate more complex issues to appropriate team membersTrack issues from open tickets to resolution using the help desk management systemRequired Qualifications:Experience in an IT help desk environmentStron...
Sr. IT Services Technician
Lead the identification of continuous improvement opportunities for support services in coordination with Regional Management and centralized IT teams. Senior IT Services Technician. Provide Level 1 and Level 2 support for regional staff, ensuring continuity in escalation support with other IT teams...
Sr Service Desk Technician
Service Desk Technician in Austin, TX. ...
Service Desk Technician
Troubleshoots low complexity network and connectivity problems. Monitors system performance and report issues to the IT team. Ensures tickets are closed within specified timeframes per established service level agreements. Collaborates with other IT teams on the implementation of new technologies. ...
IT Service Desk Associate
A company is looking for a Full-time IT Service Desk Associate. Key Responsibilities:Provide first level technical support to end users for technology-related issuesEnsure proper documentation for each interaction and escalate when necessaryResolve all issues using standard practices, procedures, an...
University IT Service Desk Analyst
Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Ability to a...
IT Tech Support / Managed Services Technician
IT Tech Support / Managed Services Technician / Field Network Technician (Bay Area-San. Successful IT Support Services Company is seeking a Quality Technician who is a team player,. This position requires driving and working at various client sites in the greater Bay Area. The Technician will be res...
Sr. IT Services Technician
A reputable Law Firm based out of Palo Alto, CA is actively hiring for a Sr IT Services Technician who would be responsible for maintaining local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. Title: Sr IT Services Technic...
IT Tech Support / Managed Services Technician
IT Tech Support / Managed Services Technician / Field Network Technician (Bay Area-San. Successful IT Support Services Company is seeking a Quality Technician who is a team player,. This position requires driving and working at various client sites in the greater Bay Area. The Technician will be res...
University IT Service Desk Analyst
Job TitleUniversity IT Service Desk Analyst Job Code68439 Post Date05/22/2024 CityStanford StateCA Zip Code94305 Pay Range30. Knowledge, Skills, and Abilities:Familiarity with ITSM Ticketing systems, such as ServiceNow, Remedy or ZenDesk. Familiarity with ITSM Ticketing systems, such as ServiceNow, ...