Receptionist
Benefits / Perks
- Competitive Hourly Pay
- Career Growth Opportunities
- Fun and Energetic Environment
- Discount on Products and Services
- Vision, Dental, Life insurance
- 401k matching up to 3%
Job Summary
We are looking for a friendly, welcoming receptionist to join our team!
As the receptionist / concierge for dog daycare you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as bring dogs to and from group.
The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
- Greet guests as they arrive
- Assist with maintaining a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
- Immediate and continuous response to busy phones, email, and in-person customer interactions
- Understand and disseminate accurate company policy information
- Perform various dog handling tasks, such as waste removal, feeding, introducing, and removing dogs from group play areas.
- Must be comfortable using cloud-based CRMs, open communication platforms, various email programs, Word, Excel, etc.
Qualifications
- Two or more years of customer service experience is preferred
- Previous experience as a receptionist is preferred
- Excellent communication skills with a focus on customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
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