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Service Coordinator

Service Coordinator

LVC CompaniesMinneapolis, MN, US
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Job Description

Job Description

About LVC : We are the area's leading fire protection and systems integration company, established in 1982. We realize that our employees are our strength and only hire highly motivated people who are the best at what they do in our industries. We provide a positive, team-oriented work environment and encourage, promote, and reward team members who share our commitment to quality, integrity, and service.

About You : We are looking for an Engineered Systems Service Coordinator who will enter data in Salesforce and schedule suppression technicians.

Compensation / Benefits : Competitive pay ranging from $24-$26 / hour depending on qualifications. A full benefits package which includes : Health, Dental, Vision, Disability Insurance, Life Insurance, Retirement Savings Plan, ESOP, FSA, LegalShield, Employee Assistance Program, PTO and Holiday pay. Apply and find out why LVC is the right employer for you.

Essential Functions :

  • Schedule required inspection services and corrective actions for two Suppression Technicians, coordinating with Install Project Managers as needed.
  • Set up accounts and agreements based on Salesforce closed / won jobs for :

Implicit and contract service agreements for fire and sprinkler

  • Prepaid maintenance and inspection agreements for fire and sprinkler
  • Collaborate with Service Sales Representatives to review and update service agreements for renewal related to fire and sprinkler.
  • Renew fire and suppression service agreements in Vista monthly, creating batched work orders for scheduling.
  • Order and track parts for corrective actions, service stock, and technician trucks as needed.
  • Serves as the back-up to update weekly "On Call" schedule.
  • Review and complete weekly engineered systems work tickets.
  • Act as a back-up for the Limited Energy Service Coordinator by answering dispatch calls, creating and assigning dispatch work orders, and managing the service inbox as needed.
  • Provide back-up support for the Monitoring / UL Coordinator, including account set up and handling required documentation.

    • Qualifications :

  • High School Diploma / GED
  • Administrative Assistance experience preferred
  • Proficient in MS Office
  • Organizational skills required
  • Strong communication skills
  • Experience in the construction industry is a plus
  • Self-starter
  • Maintains high level of professional conduct

    • LVC Companies, Inc. is an Affirmative Action / Equal Opportunity Employer

    Job Posted by ApplicantPro

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