A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers.Key ResponsibilitiesServe as the primary point of contact for customer IT support via phone, email, and chatDocument, track, and monitor issues in the ticketing system to ensure timely resolutionAssist with the setup, configuration, and maintenance of user accounts, software, and hardwareRequired Qualifications and Education2+ years of relevant experience in IT supportHigh school diploma, GED, or an associate's degree from an accredited institutionBasic understanding of Active Directory, Office 365, VPNs, and remote desktop toolsExperience with ServiceNowIntermediate computer skills with at least six months as a Help Desk Technician
Service Desk Technician
A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers. ...
IT Help Desk Technician
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Demonstrate...
Service Desk Technician II
A company is looking for a Service Desk Technician II to provide professional support and ensure client success. ...
IT Service Desk Technician
A company is looking for an IT Service Desk Technician to support federal customers remotely. ...
Help Desk Specialist
A company is looking for a Help Desk Specialist who is a detail-oriented customer advocate passionate about solving problems. ...
Help Desk Technician
Provide Tier 3 desktop support for hardware, software, and networking issues. ...
Service Desk Business Analyst
The Service Desk Business Analyst is responsible for providing our users with technical support of computers, applications, and all related technology. In addition to technical support, the Service Desk Business Analyst will work with the business to understand current procedures, identify where imp...
Desktop Support for Windows 7 to 10 upgrade
Confers with IT operation managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management. Manage to the details and notes utilizing multiple CRM Utilities, including but not limited ...
Sr. Desktop Support Technician
Provide high-touch, white-glove support to executives, assistants, and staff. Provide remote/on-call support. Ability to identify areas of improvement for all services being provided by the IT Support Team. ...
Help Desk Technician
IT help desk experience (L2 desired) - Experience supporting off-site users through a remote desktop support tool (TeamViewer, VNC, LanDesk, etc. One of Insight Global's educational service clients is looking for a remote L2 help desk analyst to join their team! This person will provide Tier 1 and T...