A company is looking for a Service Desk Technician to provide technical support and troubleshooting for customers.Key ResponsibilitiesServe as the primary point of contact for customer IT support via phone, email, and chatDocument, track, and monitor issues in the ticketing system to ensure timely resolutionAssist with the setup, configuration, and maintenance of user accounts, software, and hardwareRequired Qualifications and Education2+ years of relevant experience in IT supportHigh school diploma, GED, or an associate's degree from an accredited institutionBasic understanding of Active Directory, Office 365, VPNs, and remote desktop toolsExperience with ServiceNowIntermediate computer skills with at least six months as a Help Desk Technician
IT Service Desk Technician II - Security Clearance Required
Tier II Service Desk Technician II. Document all reported issues and resolutions into a ticketing system (ServiceNow). Provide excellent customer service to users by understanding their needs and responding promptly to their requests or incidents. Active Directory (onboarding and offboarding account...
IT Service Desk Technician
A company is looking for an IT Service Desk Technician. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills. ...
Service Desk Technician
The Service Desk Technician is expected to provide high customer service. Are you a Service Desk Technician who is looking to join one of the top companies within the. The Service Desk Technician role monitors their ticket queue and any new tickets coming in from users to the general ticket queue. T...
Service Desk Technician
A company is looking for a Service Desk Technician to join their IT team. ...
IT Help Desk Technician
Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Demonstrate...
Field Service Technician
Nikon Metrology is seeking skilled Field Service Technicians to demonstrate their expertise on installations, maintenance, repairs and upgrades specific to the Nikon Metrology X-ray product line. Provide support to Nikon dealers, sales personnel, and fellow Field Service Technicians. Promote service...
Help Desk Analyst
Duties include responding to help desk tickets, diagnosing and resolving various technical issues, ticket escalation, support of hardware, software, operating systems, general day-to-day helpdesk services, and other tasks as assigned. Provide Tier 2 help desk support to ensure theincident resolution...
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...
Help Desk Technician/Jr to Intermediate – onsite
We have an immediate need for a contract Help Desk Technician to join our client in Santa Ana, CA. Junior to intermediate experience as a help desk technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and act...
Field Service Technician I
Responsibilities Initially help support pre-production vehicle builds, including assisting cross functional teams Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if ...