Customer Engagement Specialist

Customer Engagement Specialist

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Job Description

The Customer Engagement Specialist is responsible for working with an assigned territory with Motorola Solutions field sellers.

This role will do the following :

• Partner with Account Executive and provide support to targeted regional accounts with transactional type daily activities
• Develop and maintain favorable relationships with new and existing customers
• Have a working knowledge of pricing strategies for customers within dedicated territories
• Establish and build strong future opportunity pipeline by following up on assigned data driven campaigns
• Proficient in utilizing Salesforce to track all support interactions with Account Executives and other field team members.
• Achieve established daily / weekly / monthly / quarterly activity and CRM performance targets
• Establish trust and build strong business relationships with customers and assigned field team
• Participate in and occasionally lead customer meetings
• Participate on weekly territory calls and make in-field visits, as appropriate
• Align with other members of the sales organization to support overall company revenue targets
• Travel, as required. Approximately 10%

Additional Knowledge / Skills :

Desired Behaviors :

Target Base Salary Range : $50,000 - $52,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

Yes

Our U.S. Benefits include :

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this form so we can assist you.