Job Description
The Operations Director leads up to 10 year-round admin staff and 75+ seasonal staff and will live
on-site from June - August. They will be responsible for year-round operations and the daily running of our residential camp programs from May August.
Ideal candidates have overnight camp, business, and several years of management experience.
Minimum Qualifications
- Bachelor’s degree
- 5+ years’ experience managing a large-scale overnight summer camp
- Experience building revenue streams through new program development
- Proven ability to effectively hire, manage, lead, and organize staff
- Excellent written and oral skills
- Technologically savvy
- Experience managing multiple teams, their schedules, and their budgets
- Ability to remain focused in a fast paced, stressful, and fluid camp atmosphere
- Excellent critical thinking and problem-solving skills
- Strong communication, decision-making, logistical, and organizational skills
- No conflicting summer commitments including travel, work, or other leave of absence
- Proven ability to effectively manage staff
- Surfing experience is NOT required
- Must be in excellent physical condition
- Ability to lift 50 pounds unassisted
- Able to pass a government background check
- Clean driving record
Desired Skills
- Director Certification by the American Camp Association
- MBA or master’s degree
- Business and financial acumen
- Ability to lead and manage a team of 10+ year-round staff and 75+ seasonal staff
- Excellent customer service skills with the ability to talk to parents and campers
- Ability to remain focused in a fast paced, stressful, and noisy environment
- Excellent critical thinking skills
- High attention to detail and strong organizational skills
Operations Director
- Well-spoken with a professional demeanor
- Ability to build teamwork, excitement, and positive energy in others
- Confidence in personal negotiation skills
- Team player with a positive attitude
Principal Year-Round Responsibilities
- Hire, train, and manage all staff
- Manage and lead all divisions of the company in support of its vision and mission
- Lead team in bringing new ideas from concept to reality
- Provide guidance and support to key staff in the development, planning, selling,
marketing, and facilitation of the company’s broad spectrum of programs
- Supervise and assist in the development and implementation of new curriculum
- Create and oversee a comprehensive growth / sales plan
- Analyze day to day functions and how processes can be streamlined and improved
- Perform personnel management functions including the recruiting and hiring of new
staff, and ensuring company policies and procedures are followed
Approve major expenditures for camps, office supplies, and other purchases, ensuring
they are fully negotiated
- Financial spreadsheet planning including cost analysis and management of efficiencies
- Maintain relations with staff during off season to improve employee retention
- Foster relationships with special groups and valued clients
- Maintain office equipment; coordinate IT support as needed
- Ability to be on call (24 hours) when overnight camps are in session.
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