A company is looking for a Lead Contact Center Systems Analyst to oversee contact center activity data and recommend technology system improvements.
Key ResponsibilitiesOversee implementation processes and solution design for technology system improvementsMonitor ongoing process improvements and communicate progress to senior managementIdentify opportunities to streamline business processes and improve user experienceRequired QualificationsBachelor's degree required5 - 7 years of related experience or equivalent experienceCall center IVR experience strongly preferredProficient in Excel and SQL strongly preferred
Lead Contact Center Analyst
A company is looking for a Lead Contact Center Systems Analyst to oversee contact center activity data and recommend technology system improvements. ...
Senior Contact Center Analyst
Description & Requirements Maximus is seeking an experienced and detail-oriented Senior Contact Center Analyst to join our team. In this pivotal role, you will be responsible for analyzing and optimizing the performance of our contact center operations to ensure exceptional service delivery. Yo...
Contact Center Business Analyst
A company is looking for a Business Analyst- Contact Center to support system and business processes across multiple higher education institutions. ...
Business Analyst - Contact Center
A company is looking for a Business Analyst- Contact Center. ...
Business Systems Analyst (Analyst/Programmer, Foundation)
Join our dynamic ERP Systems team as a Business Systems Analyst, to play a crucial role in supporting SDSU’s PeopleSoft Campus Solutions student information system, known as “my. Under the direct supervision of the Director of ERP Functional Support and Analysis, and in close collaboration with the ...
Medical Insurance Customer Service Rep
A company is looking for Medical Insurance Customer Service Representatives for a fully remote position. ...
Administrative Assistant
The Leidos Innovations Center (LInC) at Leidos currently has an opening for a full-time Administrative Assistant in San Diego, CA. Leidos is looking for you to join our team as an Administrative Assistant. You will work with local administrative support staff and management to ensure that our employ...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
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Customer Service Rep, Clinical (Remote, $15/hour)
American Specialty Health is searching for exceptional customer service professionals to join our high-volume call center to assist our members by providing exceptional customer service nationwide for our specialty network programs. Meet or exceed minimum key job accountabilities established for the...
Administrative Assistant
Answer phones, transfer to appropriate department.Issues certificates of insurance.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, ...