As a Manager of Customer Success - Commercial, you will manage a team of Customer Success Managers and partner with the Director of Customer Success and internal teams to execute on the overall company vision. Manage, develop, coach and mentor a team of Customer Success Managers focused on meeting a...
We are searching for the right Customer Success Manager to join our team to help our enterprise customers adopt and realize maximum value from our SaaS offering. Analyze customer utilization data to improve customer experience. Knowledge of customer success processes. Manage the post-Sales business ...
The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and solution growth opportunities. The CSM reports to the Manager of Customer ...
Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. ...
As part of delivering on our international growth, we are now seeking a driven Senior Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector. As a Senior Customer Success Manager, you will delve deep to unde...
In this role, you will project manage successful onboardings, advise customers on best practices to ensure long-term project success and help customers establish Centres of Excellence. Be an active project manager for customers' projects at each stage in their journey with us - from onboarding to pr...
The Manager of Customer Success is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric. In this position, you will be a player coach supporting a customer base of mid-market vendors, along with managing a team of Customer Success M...
Partner with key stakeholders across Customer Success to identify opportunities to drive process efficiency, better customer experience and increased customer retention and growth leveraging people, process and technology. Customer Success Operations Manager. Leverage CSM Management platform, as wel...
The Customer Success Manager is responsible to run, optimize and scale our customer success department. Essential responsibilities include overseeing the daily operations of the customer service department around order processing through to invoicing, leading customer success team with enthusiasm to...
A growing medical supply company is looking for a Customer Success Manager to join their team! In this role, the Customer Success Manager is responsible for overseeing a team of CSRs, managing escalations, processes, and workflow. Customer Success Manager to $80K - Hybrid work model offered!. Duties...
As a CSM, you will be the primary advocate for each customer, guiding them along a path to success and engaging resources across Enterprise Imaging to accelerate the expansion of our Imaging solutions within each customer. The ideal candidate is passionate about providing an exceptional experience f...
Partner with key stakeholders across Customer Success to identify opportunities to drive process efficiency, better customer experience and increased customer retention and growth leveraging people, process and technology. Customer Success Operations Manager. TechTarget is seeking a Customer Success...
Reporting to the Manager of Customer Success, a Customer Success Engineer will engage with our largest customers every day, solving their problems and ensuring that they are able to grow on top of DigitalOcean. Prior experience in similar environments in Customer Success and solutions Architecture t...
Simply Business is seeking a strategic and results-oriented Senior Manager, Customer Lifecycle Management to optimize the customer experience and improve customer LTV. Reporting to the VP, Customer, you will be responsible for developing and executing a comprehensive strategy for customer retention,...
Snyk is looking for a Senior Technical Success Manager (TSM) to help customers enable security within their Software Development Life Cycle (SDLC) and DevSecOps transformations through the adoption of the Snyk Platform. We’re looking for an empathetic, curious and experienced professional to join ou...
We are seeking an entrepreneurial eCommerce Customer Success Manager (CSM) to join our team. Customer Success Management: Drive clients’ revenue goals and marketing capabilities, enhancing Net Revenue Retention (NRR) and renewal rates through strategic product use and effective onboarding. This role...
Successful Customer Success Managers are technology-savvy individuals that partner with our customers and demonstrate how our products improve their daily workflows. The Customer Success Manager owns the post-sales experience between Axon and our small-market customers, driving value realization and...
Successful Customer Success Managers are laser-focused on achieving outcomes and are passionate about helping clients define and achieve their own success. As a Customer Success Manager, you will be at the forefront of driving the ongoing success of our valued clients. You will quarterback the strat...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Manager Customer Success reports directly to Blink’s Head of Customer Service and leads the Customer Success team within our CS org, making sure we deliver against our promise of exceptional service. As the Senior Manager of the Customer Success team at Blink, your day is filled with strategic respo...
Senior Product Manager/ Customer Engagement Lead. ...
As a Senior Product Manager for Epsilon Customer, our Customer Data Platform (CDP), you will support the product operational processes, product strategy development, customer requirements gathering, competitive intelligence, go-to-market activities, and sales enablement for our solution that enables...
Allego’s curious and self-driven Customer Success Managers have a direct impact on Allego’s growth. You will handle implementation of brand new customers, and through your partnership, guide those customers to expand usage and drive adoption. You celebrate your customers’ success as if it is your ow...
The CSM will serve as a trusted advisor, assisting our customers in comprehending their digital footprint compared to their competitors, while also uncovering opportunities and being our customer Digital Intelligence expert. Similarweb is the leading digital intelligence platform used by over 3,500 ...
The Manager, Enterprise Customer Success will bring customer-facing experience to develop and maintain a high performing team of tenured Customer Success Managers. Review and aid Customer Success Managers in developing joint success plans with customer stakeholders and Mimecast teams to define busin...